Solutions Architect

Ram Technologies
14d$71,000 - $90,000Remote

About The Position

The Solution Architect is a hands-on, cross-functional problem solver responsible for translating complex business needs into executable solutions. This includes maintaining ownership of the BRFS process, designing system enhancements, validating configuration-based or workaround approaches, and coordinating implementation across teams. This role blends business analysis, solution design, systems thinking, and operational context to deliver sustainable, system-driven outcomes.

Requirements

  • 2+ years of experience in business analysis, systems analysis, or healthcare IT
  • Strong understanding of system configuration, workflows, and specs
  • Clear, structured communication and problem-solving ability

Nice To Haves

  • Familiarity with payer operations and healthcare compliance preferred

Responsibilities

  • Design, document, and deliver enhancements to HEALTHsuite, eHealthsuite, and DASH through high-quality BRFS documentation
  • Translate operational, regulatory, and client requirements into short- and long-term system changes
  • Own the validation and implementation of manual workarounds, configuration updates, and automation tools such as UI Path
  • Participate in solution intake, triage, and sprint planning with cross-functional teams
  • Identify and activate underused system functionality to support efficiency and business needs
  • Collaborate with Development, QA, Product, and Operations to ensure solutions are implemented correctly and sustainably
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