Solutions Architect

eHouse Studio

8h • Remote

About The Position

We’re looking for a Solutions Architect to join our pre-sales team and play a critical role in shaping how projects come to life at eHouse. This is a client-facing, consultative pre-sales role focused on discovery, solutioning, and scoping, not quota-carrying sales. You’ll work in close partnership with a Sales Director to lead scoping conversations, uncover business and technical requirements, and architect project approaches that set our delivery teams (and clients) up for success. You’ll be accountable for ensuring we deeply understand a merchant’s business context, goals, constraints, and technical landscape, and for translating that understanding into clear scopes of work, estimates, and delivery assumptions.

Requirements

• Strong working knowledge of the Shopify platform and the broader Shopify ecosystem (apps, integrations, limitations, and best practices)
• Experience scoping enterprise or complex ecommerce initiatives
• Comfort interpreting technical concepts and documentation (APIs, webhooks, data integrations, system architecture), even if you’re not hands-on coding daily
• Excellent communication skills; able to lead client conversations, synthesize complex information, and document requirements clearly
• Highly organized and detail-oriented, with strong follow-through and ownership mentality
• Collaborative by nature, comfortable working across sales, engineering, delivery, and leadership

Nice To Haves

• Prior experience in a pre-sales, solutions consulting, or technical scoping role
• Background in solution engineering, technical project management, or implementation
• Familiarity with ERP, OMS, PIM, or middleware integrations common in Shopify builds

Responsibilities

• Lead discovery and scoping conversations with qualified prospects alongside an ehouse Sales Director
• Develop a deep understanding of each merchant’s: Business model and operating context
• Ecommerce goals, KPIs, and success metrics
• Current platform, tools, and technical constraints
• Friction points and drivers for change
• Ask thoughtful, structured questions that uncover real requirements, not just surface-level feature requests
• Bring in Solution Engineers and subject-matter experts as needed to validate technical approaches and complexity
• Architect end-to-end project approaches within the Shopify ecosystem, including:
• Platform migrations, custom builds, and iterative enhancements, retained services engagements
• Integrations with ERPs, OMS, PIMs, middleware, and third-party tools
• Interpret technical documentation and requirements (APIs, webhooks, data flows, system dependencies) to inform accurate scoping
• Build detailed project estimates and assumptions, collaborating with Solution Engineers where needed
• Author and own the Scope of Work, ensuring requirements are clearly documented, realistic, and aligned to delivery expectations
• Shape high-level resourcing plans in Parallax based on scoped hours and project structure
• Partner with the Head of Project Management on resource refinement and assignment
• Support seamless sales-to-delivery handoff by clearly communicating scope, risks, assumptions, and context to delivery teams
• Serve as a trusted advisor to prospective clients throughout the scoping process
• Balance consultative guidance with pragmatic constraints around budget, timeline, and platform capabilities
• Represent ehouse confidently in client conversations, this role requires strong communication, presence, and relationship-building skills

Benefits

• High-Impact Work: Shape meaningful commerce initiatives for leading brands
• True Partnership: Work alongside experienced sales, engineering, and delivery leaders
• Autonomy & Trust: Own your role and how you approach problem-solving
• Remote-First Culture: Work from anywhere with a team that values flexibility and accountability
• Growth-Minded Environment: Learn continuously across commerce strategy, technology, and delivery

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed