BlueConduit-posted 3 months ago
$110,000 - $130,000/Yr
Ann Arbor, MI
11-50 employees

BlueConduit is hiring a Solutions Architect to guide customers through the technical aspects of onboarding to the BlueConduit platform. This is a hands-on, customer-facing role where you will work with external GIS professionals at our municipal customers to deploy our templated resources and answer questions ranging from data schema modification to security and permissions. You will be an important member on our quest to make this onboarding process more efficient by contributing to user guides and documentation, and by creating and maintaining the tools/scripts used to deploy templates. Additionally, you will be an important voice of the customer in ongoing product development and will collaborate with the product and engineering teams to ensure our strategic roadmap aligns with customer needs. To be successful in this role, you must be able to merge technical expertise in the ESRI ArcGIS ecosystem with excellent customer relationship skills. You must be familiar with data management and no-code app building tools in ArcGIS Online and be able to understand and execute Python code in a notebook environment. You’ll fit in well with our team if you are committed to dramatically improving public health outcomes, especially for children, a lifelong learner, and excited about working in a fast-paced culture of a mission-based and rapidly growing startup. We are a small, remote, and growing team, so this is an excellent opportunity to grow into and shape your role at our company. The role provides significant opportunities for mentorship and growth.

  • Be the technical point-of-contact for customer GIS teams
  • Support sales team with pre-sales discovery, demos and project scoping
  • Deploy the BlueConduit solution to customer ArcGIS Online orgs
  • Load datasets prepared by BlueConduit into customer ArcGIS Online orgs
  • Answer customer questions about GIS data architecture and security related to BlueConduit
  • Scale GIS onboarding process by contributing to user guides and documentation
  • Advise product development and integration with GIS systems
  • Excellent communication skills, both written and verbal
  • 5+ years of experience working or building in the ESRI ArcGIS ecosystem
  • Familiar with data management best practices in ArcGIS Online
  • Competent in Python
  • Experience writing technical and customer facing documentation
  • Aptitude for problem solving and pushing to action
  • Comfort with ambiguity and willingness to adapt to new information
  • Must be eligible to work in the US
  • GISP Certification a plus, but not required
  • Utility/infrastructure or water experience is preferred, but not necessary
  • Competitive stock options
  • Health benefits
  • Simple IRA benefit
  • Co-working space/work place stipend
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