Solutions Architect (US)

GWI-posted 3 months ago
$120,000 - $140,000/Yr
Full-time • Mid Level
New York, NY
501-1,000 employees
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At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for a Solutions Architect to play a key role in our Revenue Team in NYC. If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary.

  • Develop and maintain strong technical relationships with customer and partner engineering teams.
  • Lead discovery sessions to understand integration requirements and map them to Spark API / MCP capabilities.
  • Provide hands-on guidance for API authentication, endpoint usage, data structures, error handling, and performance optimization.
  • Conduct onboarding workshops and build technical enablement materials (SDKs, quick-start guides, sample code).
  • Architect integration patterns that align with client workflows and product capabilities.
  • Collaborate with product and engineering to propose API enhancements and new endpoints based on integration needs.
  • Ensure integrations meet scalability, security, and reliability standards.
  • Design reusable modules and templates for common integration scenarios.
  • Track API usage growth within accounts and identify upsell opportunities (usage-based tiers, premium features).
  • Troubleshoot and resolve integration blockers to accelerate go-live timelines.
  • Partner with customer success and account teams to ensure integrations deliver measurable business outcomes.
  • Represent the voice of the integrator in product roadmap discussions.
  • Document and share integration best practices internally.
  • Collaborate with marketing to develop case studies and technical showcases highlighting successful Spark API / MCP integrations.
  • Proven experience as a Solutions Architect, Sales Engineer, or Technical Consultant role with a focus on APIs, SaaS platforms, or developer ecosystems.
  • Proven experience designing and delivering complex API integrations in enterprise environments.
  • Strong understanding of REST API design, authentication protocols (OAuth, JWT), and data formats (JSON, XML).
  • Excellent communication skills, able to convey technical concepts to both developers and business stakeholders.
  • Track record of driving product adoption and technical success across multiple customers or partners.
  • 23 days’ annual leave
  • End-of-year office closures
  • Paid sick leave
  • Health insurance plans, plus dental and vision options
  • Short term and long term disability
  • 401(k) matching scheme via Voya
  • Flexitime
  • Early Friday finishes
  • Work-from-anywhere options
  • Carer days
  • Enhanced parental leave
  • Accredited learning programs
  • A commitment to mental and physical health
  • Reward and recognition programs
  • Career development opportunities
  • DE&I committee
  • Volunteer options
  • 100% donation matching
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