Solutions Architect (US, West Coast)

poolside

82d

About The Position

Be the liaison between our Enterprise customers and our Cloud Engineers. Solution Architects onboard new customers to ensure that customers are able to install, manage and monitor poolside's platform.

Requirements

• Comfortable with distributed systems.
• Experience with data pipelines, distributed processing, fault tolerance, and performance optimization.
• Familiarity with message queues and event-driven architectures, e.g., Kafka, Google pub/sub.
• Experience with cloud managed services and storage, specifically GCP, AWS, or Azure.
• Experience with developer experience tools.
• Experience working on CI/CD pipelines.
• Experience with containerization in production environments.
• Proficiency in programming languages such as Go, Ruby, or Python (open to candidates from other languages).

Nice To Haves

• Experience with DevOps tools such as Git, Docker, Kubernetes, Terraform, and baremetal.
• Experience with monitoring and alerting tools like Grafana, Prometheus, or Datadog.

Responsibilities

• Work with customers to deliver a scalable poolside product by customizing the deployment scripts to fit specific customer infrastructure requirements.
• Use your expertise and customer knowledge to support the engineering team to design and implement performant, secure, and scalable solutions while building a standard poolside platform.
• Collaborate with customers to adapt the cloud architecture to the customer reality while ensuring high availability, scalability, and security.
• Create and maintain comprehensive documentation for architectures, configurations, procedures, and customer interactions.
• Lead the troubleshooting and resolution of complex technical issues, providing timely and effective solutions.

Benefits

• Fully remote work & flexible hours.
• 37 days/year of vacation & holidays.
• Health insurance allowance for you and dependents.
• Company-provided equipment.
• Wellbeing, always-be-learning, and home office allowances.
• Frequent team get-togethers.
• Great diverse & inclusive people-first culture.

What This Job Offers

• Number of Employees: 51-100 employees