Solutions Architect, Software and Internet

Amazon • Boston, MA

22h

About The Position

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers
of all sizes to innovate and expand in the cloud. Our team empowers every
customer to grow by providing tailored service, unmatched technology, and
unwavering support. We dive deep to understand each customer's unique
challenges, then craft innovative solutions that accelerate their success. This
customer-first approach is how we built the world's most adopted cloud. Join us
and help us grow.

Cloud is the new normal and our customers are interested in leveraging AWS to
increase agility, improve security, reduce costs and gain global footprint.

Our Software and Internet customers are at the forefront of this adoption. AWS
Solutions Architects help educating our customers on how to craft highly
scalable, flexible, resilient, secure and cost-effective cloud architectures. As
a trusted customer advocate, the solutions architect will help organizations
understand advanced cloud-based solutions, and how to migrate existing workloads
to the cloud. You will have the opportunity to help shape and execute a strategy
to build mind share and broad use of AWS within organizations ranging from new
start-ups to large enterprise customers. The ability to link technology with
measurable business value is critical to a solutions architect. You should also
have a demonstrated ability to think strategically about business, products, and
technical challenges.

We are looking for a candidate who is comfortable at the intersection of
technology and business. They will be broadly competent across many areas of
technology and deep in a handful of areas. It's ok for them to be less deep in
some places, but we need to feel confident that they have the fundamentals and
the ability to learn complex new technologies quickly.

On the business side, we are looking for excellent communication skills. The
Solutions Architect will spend most of their day interacting with customers via
email, phone, WebEx, and in-person meetings. They will meet with developers,
team leads, engineering directors, and CxOs. Given the large portion of
customers who are self-served, interest in and ability to create one-to-many
content such as reference architectures and blog posts is an important part of
the role.

On the soft-skills side, we are looking for ability to moderate tone and
technical depth based on audience and solid ability to pick up on non-verbal
communication. Also ability to pick up on “un-said” drivers is important.

On the personal attributes side, we are looking for individuals who are
passionate about technology and have the drive and capability to absorb and
retain vast amounts of deep technical information continuously. People who might
get easily bored in slower moving environments might do well here.

AWS is looking for Solution Architects who have been builders themselves, share
a passion for cloud-native businesses and are excited to apply their expertise
working with customers. Hyper-scale growth is the new norm for many of these
organizations. The right candidate has the ability to anticipate challenges or
“look around corners”. A key success metric is to reduce or manage blockers by
applying your technical experience.

You will work alongside C-Level decision makers, technical leads, developers,
and infrastructure managers. You will also influence the future of the AWS
platform by driving the continued success of our customers, while learning new
cloud technologies. If you’re excited by engaging innovative thought leaders,
have a strong technical background, and are looking to grow your cloud
expertise, we want to hear from you.

Requirements

• 2+ years of design, implementation, or consulting in applications and infrastructures experience
• 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
• 10+ years of IT development or implementation/consulting in the software or Internet industries experience

Nice To Haves

• Experience working within software development or Internet-related industries
• Experience migrating or transforming legacy customer solutions to the cloud
• Experience working with AWS technologies from a dev/ops perspective
• Knowledge of AWS services

Responsibilities

• Partner with the sales team, formulate and execute a sales strategy to exceed revenue objectives through the adoption of AWS.
• Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud.
• Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates.
• Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS.
• Capture and share best-practice knowledge within the AWS solutions architect community.
• As a key member of the business development and sales team, ensure success in building and migrating applications, software and services on the AWS platform.
• Author or otherwise contribute to AWS customer-facing publications such as whitepapers.
• Act as a technical liaison between customers and product teams and help evolve the AWS platform.
• Depending on location this role requires 25%-40% domestic travel.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed