Solutions Architect Manager | DX

Atlassian • Salt Lake City, UT

15h • $149,400 - $233,825

About The Position

As the Manager of the Enterprise Solutions Architect team for DX, you will lead a high-performing team of technical advisors dedicated to driving the growth of the DX product ( getdx.com ). You will be responsible for scaling our pre-sales technical strategy, coaching SAs through complex Enterprise implementations, and acting as a key bridge between Customer Success, Product, and Engineering leadership to ensure our platform meets the needs of the world’s most sophisticated engineering organizations.

Requirements

• Leadership & Strategy: Experience: 5+ years in Pre-Sales/Solutions Engineering, with at least 2+ years in a formal leadership or team lead capacity.
• Enterprise Expertise: Proven track record of navigating complex, multi-stakeholder cycles within Fortune 500 accounts.
• Operational Mindset: Experience building or refining technical sales processes (e.g., POC scoping documents, technical discovery templates).
• Technical Depth: Engineering Context: Deep understanding of the SDLC, DORA metrics, and the SPACE framework. You should be able to speak "Peer-to-Peer" with a VP of Engineering or CTO.
• Modern Stack: Familiarity with APIs, SQL, and Git workflows. While you may not be coding daily, you must be able to review the technical solution designs of your team.
• Consultative Skills: Executive Presence: Exceptional ability to present to C-suite stakeholders, pivoting between deep technical details and high-level business value.
• Conflict Resolution: Ability to manage technical objections and navigate "hard no's" from prospect security or architecture teams.

Responsibilities

• Team Development: Recruit, onboard, and mentor a world-class team of Solutions Architects. Foster a culture of technical excellence, consultative selling, and continuous learning.
• Implementation Strategy & Support: Act as a player-coach on high-stakes deals. Provide strategic oversight on Proof-of-Concepts (POCs) and Pilots, ensuring the team is effectively mapping DX capabilities to Enterprise business outcomes.
• Process Optimization: Standardize and scale implementation playbooks to improve team efficiency and win rates.
• Resource Allocation: Manage the distribution of SAs across our enterprise and strategic customers, balancing workload and aligning expertise with specific customer needs.
• Cross-Functional Advocacy: Serve as the "Voice of the Customer" in leadership meetings. Partner with Product and Engineering to prioritize roadmap items based on technical friction identified during the sales cycle.
• Performance Metrics: Define and track key performance indicators (KPIs) for the SA team

Benefits

• Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community.
• Our offerings include health and wellbeing resources, paid volunteer days, and so much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed