Solutions Architect (Higher Education, SIS, ERP)

Ellucian

138d

About The Position

Our Professional Services team at Ellucian is seeking a Solutions Architect who will play a key role in shaping the vision and architecture of our solutions across multiple Ellucian products. This role is focused on designing, supporting, and implementing best practice solutions throughout the project lifecycle, ensuring alignment with customer business goals and requirements. The Solutions Architect will collaborate closely with cross-functional teams during the presales cycle, lead Cloud/SaaS modernization engagements, and drive outcomes-based methodology practices to accelerate time-to-value for higher education institutions. Reporting directly to the manager of the practice, the Solutions Architect will serve as a thought leader and principal liaison, ensuring the successful delivery of solutions as architected.

Requirements

• Preferred 5+ years of broad solution delivery experience at multiple higher education institutions in the U.S., with expertise in cross-functional areas such as Student Information Systems (SIS), Finance, and HR.
• Technical Background: Comfortable with and have past experience in technical implementation, with the ability to architect multiple functional and technical areas.
• Preferred experience with higher education delivery in large scale ERP platforms.
• Preferred in-depth knowledge of Ellucian ERP delivery practices and an understanding of its role within the broader Ellucian solution landscape.
• Passionate about learning and implementing new tools and technologies into the projects.
• A positive, self-motivated, team-oriented individual with the ability to innovate and create new delivery methodologies to transform higher education effectiveness.
• Prior experience in a customer-facing position across multiple organizations.
• Superior relationship-building skills, exceptional interpersonal, written, and oral communication skills, with an emphasis on collaboration and follow-through.
• Ability to articulate value and ROI for customers around a variety of software and services solutions.
• International experience a plus.

Nice To Haves

• Business acumen and commercially astute and have a broad understanding of solutions and what they deliver for institutions to drive profitable growth.
• Ability to articulate value and ROI for customers around a variety of software and services solutions.
• Ability to develop detailed implementation plans based on capability-driven delivery methodologies.
• Previous experience successfully launching newly created service portfolio into the marketplace preferred.

Responsibilities

• Analyze business objectives and desired outcomes, ensuring alignment with customer goals
• Design and convey comprehensive business architecture, including both technical and functional solutions, from concept through implementation.
• Identify and standardize solutions within the Ellucian ecosystem, ensuring alignment with best practices and the product roadmap.
• Support the Enterprise Architect in defining and articulating value propositions
• Lead cross-functional implementations, focusing on areas like Student Information Systems (SIS), Finance, HR, and ensuring SaaS extensibility is maximized for customer success.
• Facilitate service solutions sessions, guide capability teams through process mapping, and enhance customer experience through standards and best practices.
• Collaborate with project management to define and execute delivery models, mitigate risks, and develop materials such as solution architectures, and statements of work.
• Participate in governance and assurance activities, ensuring solutions are implemented as designed and assessing ongoing success for continuous improvement.
• Mentor new team members on capability-driven service delivery practices, balancing strategic and tactical considerations.
• Contribute to the enhancement of Ellucian’s global architecture repository, supporting time-to-value and outcome-driven methodologies.

Benefits

• Comprehensive health coverage: medical, dental, and vision
• Flexible time off
• Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
• 401k w/ match & BrightPlan - to help you save for the future
• Parental Leave
• 5 charitable days to support the community that supports us
• Telemedicine
• Wellness
• Headspace Care (mental health)
• Wellbeats (virtual fitness classes)
• RethinkCare & Wellthy– caregiver support
• Diversity and inclusion programs which provide access to internal employee resource groups
• Employee referral bonuses to encourage the addition of great new people to the team
• Education Assistance Program
• Professional development opportunities

What This Job Offers