Solutions Architect - Federal

Harness • Washington, DC

15d • $165,000 - $175,000 • Remote

About The Position

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$240M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30–40% of the engineering lifecycle — the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale. The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster. Position Summary In this role, you will be working with internal and external stakeholders to architect, design and implement DevSecOps, FinOps and Engineering Excellence solutions for enterprise customers. You will have an opportunity to work with Harness Engineering and various customer functions, such as DevOps, SRE, Cloud, Finance and Engineering Analytics teams. You will develop best practices and automations to streamline Harness platform deployments in the most efficient, scalable, repeatable and reliable manner possible. We're a high-growth company on a once-in-a-lifetime journey to revolutionize engineering deployment tools & continuous delivery. About the role Engage with our customer's technical teams to analyze and understand current DevSecOps/CI/CD/Policy & Template Governance tools and processes Architect and implement an optimized Harness setup for integration, scale, and repeatability Interface with the Customer's Executive and Leadership teams to understand the technical goals and business objectives related to their CI/CD process, design their Harness implementation to best fit those requirements, and correlate the technical success criteria to the business requirements Provide positive anecdotes from each engagement, craft best practices around Customer implementations, convert them into automation and create reference patterns Document and implement processes and solutions that are employed for onboarding success for the purpose of internal enablement Contribute to the product design, assist in the Harness Community, and for building out of an advanced technical knowledge base Consult on DevSecOps/CI/CD best practices, processes, solutions, etc. Interact with customers on a professional, meaningful and technically deep level Ability to be able to implement and debug on a Self Managed Platform. Experience in implementing solutions in Federal or Government Organizations or highly regulated environments Work closely with Pre-sales and Post-sales teams to ensure that Harness customers are successful and experience a high level of customer satisfaction with the Harness solution.

Requirements

• BA/BS degree in CS or Computer Engineering-related field with 3+ years of relevant experience
• 5+ Experience with DevOps and including some multiple of the following solutions preferred: Kubernetes, Jenkins, GitHub, Gitlab, Bamboo, TeamCity, TravisCI, Bitbucket, Jira, ServiceNow, Helm, Kustomize, PCF, OpenShift, AWS, GCP, Azure, Terraform, CloudFormation, Linux, Python, Bash, Powershell, AppDynamics, New Relic, Dynatrace, Instana, Prometheus, ELK, Splunk, Sumo Logic, etc.
• Experience delivering custom solutions to customers of all sizes, whether internal or external (external customer-facing experience a plus).
• You are a perpetual learner, thrive in a team setting, enjoy sharing your experience and solutions, consistently pursuing excellence and success in all your tasks, detail-oriented and analytical, with excellent written and verbal communication skills.
• Results-driven individual with a hunger for accomplishing in fast paced environments and a knack for optimizing processes
• Willingness to travel up to 25%
• Must have security clearance to work with the customers in the Federal space and Government agencie
• Work Location Remote from within the US - preferably within Eastern time zone - up to 25% travel

Responsibilities

• Engage with our customer's technical teams to analyze and understand current DevSecOps/CI/CD/Policy & Template Governance tools and processes
• Architect and implement an optimized Harness setup for integration, scale, and repeatability
• Interface with the Customer's Executive and Leadership teams to understand the technical goals and business objectives related to their CI/CD process, design their Harness implementation to best fit those requirements, and correlate the technical success criteria to the business requirements
• Provide positive anecdotes from each engagement, craft best practices around Customer implementations, convert them into automation and create reference patterns
• Document and implement processes and solutions that are employed for onboarding success for the purpose of internal enablement
• Contribute to the product design, assist in the Harness Community, and for building out of an advanced technical knowledge base
• Consult on DevSecOps/CI/CD best practices, processes, solutions, etc.
• Interact with customers on a professional, meaningful and technically deep level
• Ability to be able to implement and debug on a Self Managed Platform.
• Experience in implementing solutions in Federal or Government Organizations or highly regulated environments
• Work closely with Pre-sales and Post-sales teams to ensure that Harness customers are successful and experience a high level of customer satisfaction with the Harness solution.

Benefits

• Competitive salary
• Comprehensive healthcare benefits
• Flexible Spending Account (FSA)
• Flexible work schedule
• Employee Assistance Program (EAP)
• Flexible Time Off and Parental Leave
• Monthly, quarterly, and annual social and team building events
• Monthly internet reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level