Solutions Architect Engineer

Eaton Corporation • Beachwood, OH

18h • Remote

About The Position

Join us at the forefront of the energy transition—where your expertise will empower utilities to innovate, modernize and serve communities more reliably and sustainably than ever before. The Solution Architect acts as a bridge between the utility engineering, operations and IT teams, Eaton digital product lines and technical experts, offer management and third-party technology providers– in bringing together a software solution that translates the client business problems to technical software requirements and ultimately a software solution. The focus of this role will be on “solutions” design, development and selling, which encompass Eaton software, Eaton digital platform, third party software technology, Eaton equipment and associated implementation/customization services.

Requirements

• Bachelor’s degree in a STEM field from an accredited institution
• Minimum seven (7) years of deep domain experience using, developing and deploying software for utilities
• Possess a valid driver’s license
• Must be able to work in the United States without corporate sponsorship now and within the future
• Highly fluent with emerging utility industry trends and implications on customers: T&D planning, secure device communications, demand response, microgrid, virtual power plant & system protection
• Technology leadership, self-motivated and drive to work with internal Eaton and external (partner, client) stakeholders for client satisfaction
• Ability to communicate with all levels (executive, technical), both internally and externally, and manage through long term relationships and influence
• Collaborative with the ability to develop long-term working relationships with the utility software product management directors, product managers, delivery and engineering teams; leverages influence to drive new ideas for growth
• Drives innovation through a culture of learning, front-line empowerment risk taking and obsessive customer focus
• Serves as a change agent for our customers/clients, sales organization, working through influence, trust and evangelism of new ideas for software solution development and selling; a champion in bridging the gap between business users, operations and information technology users
• Possess excellent client/customer-facing skills with the ability to represent Eaton’s digitalization/software journey with customers and be able to articulate Eaton’s software value propositions
• Possess strategic business acumen and complex problem-solving skills in a highly matrixed organization
• Ability to travel up to 25%

Nice To Haves

• Bachelor’s degree in Computer Science or Engineering
• Five plus (5+) years of technical sales experience with contemporary software technologies like cloud/SaaS, AI/ML, edge computing solutions, analytics software packages and cybersecurity
• Five plus (5+) years of consultative software selling experience to executive and technical buyers in the utility industry, developing and translating business use cases to solution requirements and architecture documentation

Responsibilities

• Lead Eaton technical sales engagement with clients in the utility industry (IOUs, municipalities and cooperatives) for positive outcomes, consultative and solution selling opportunities; be able to articulate the solution to C-level executives as well as technical operations teams for clients
• Provide pre-sales technical support for clients that includes work with internal Eaton teams and third-party technology providers to identify client business problems, facilitate requirements design thinking sessions, architecture presentations, product feature descriptions and value propositions and software solution demos
• Work with the digital and regional sales teams, as well as the proposals team within the region to develop software value propositions for key utilities stakeholders such as executives, leaders in engineering, operations, finance and IT, and excel at putting together compelling proposals for Eaton software products and solutions
• Respond to RFP documents, put together solution requirements and design, system customization and configuration, align service offerings and ultimately be the client’s point of contact for maintaining the utility’s software solution roadmap
• Develop templates and best practices for software solution deployment into utility client accounts and work with the regional sales and services professionals
• Help with existing and new account planning and strategy to bring in Eaton software products and solutions and grow software revenue in the region; one will provide technical and sales consulting in support for major accounts
• Support Eaton partnerships with software technology providers, stay current with emerging technologies in the utility space, develop and bring forward to Eaton leadership novel concepts and proposed adjacencies that may strengthen our market offering
• Be an ambassador of Eaton’s software products and solutions at industry conferences and marketing events

Benefits

• Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level