Solutions Architect-Configuration Services-2

CDW • PR

124d • $60,000 - $90,000

About The Position

The Inside Solution Architect-Configuration Services focuses on supporting Account Managers by assisting them with the sale of services related to Configuration Center solutions. The Inside Solution Architect-Configuration Services builds relationships and educates Account Managers on the technologies, resources, and pricing programs available to them. The Inside Solution Architect-Configuration Services develops and maintains strategic relationships with Sales Management of the teams they support and is seen as a trusted advisor to grow business.

Requirements

• Associate’s degree or two years of relevant work experience.
• 2 years of pre-sales experience.
• Proficient in Microsoft office applications.
• Proven success and experience selling technologies solutions and services.
• Knowledge and proven success of engaging and working with sales teams.
• Ability to execute on territory goals and metrics.
• Applicant should demonstrate solid attention to detail and a penchant for accuracy.
• Ability to adapt and change to the business needs of the practice and team coverage model.
• Strong interpersonal and presentation skills, including consulting skills.
• Ability to communicate both orally and written effectively using a variety of styles and techniques appropriate to the audience.
• Strong passion for learning and teaching others.
• Ability to formulate complex and comprehensive materials such as legal documents, authoritative reports, official publications of major scope and impact, etc., and/or to make formal presentations both inside and outside of the immediate work area.
• Strong organizational skills with a proven track record of meeting deadlines and the ability to adapt to the changing needs of the business.
• Ability to think creatively and come up with proactive ideas that will increase sales.
• Proven ability to proactively collaborate and build relationships, take initiative and creatively problem solve.
• Ability and willingness to travel up to 20% or as needed to other CDW locations, meetings and client sites.

Nice To Haves

• Bachelor’s Degree, a plus.
• Proven success and experience selling technologies solutions and services to small business, enterprise or global customers a plus.
• Technical Accreditations and/or Certifications a plus.
• Active accreditation from leading Configuration Services partners a plus.

Responsibilities

• Designs Configuration Center solutions for primary technology products and services.
• Educates Account Managers by conducting short training classes on Configuration Services.
• Explains features, benefits, and technical specifications of Configuration Services products and solutions.
• Explains conceptually how Configuration Services are configured and implemented for customers.
• Research new technologies, including hardware and software capabilities, create process documents, maintain web forms & documentation and develop streamlined process improvements.
• Contributes to the team’s knowledge base and readily shares knowledge with other Inside Solution Architects and Account Managers regarding Configuration Services.
• Communicate directly with CDW sales and train Account Managers on Configuration Services.
• Manage Configuration Services’ customer-facing documentation and activities.
• Assist with the development and maintenance of Configuration Services marketing material.
• Follows up and responds to questions regarding registrations and closed deals, and escalation needs.
• Provide exceptional sales support for customer projects, troubleshoot network software and hardware issues, update image servers and document issues & resolutions.
• Tracks sales leads, manages sales pipeline from lead to closure for sales over segment threshold.
• Produces quotes and BOMs.
• Creates quotes for high priority RFPs and/or assists with RFP content.
• Produces sales forecast reports.
• Reviews quotes and orders for accuracy.
• Act as a consulting resource for CDW sales, customers and the CDW technical staff regarding Configuration Service solutions.
• Discusses solutions at a conceptual level with customers and potential customers.
• Explains the solutions features and benefits.
• Explores additional sales opportunities through new service maintenance contracts and renewals.
• Advises Account Managers on service pricing.
• Coordinates and collaborates with Partners and Account Managers to map accounts to opportunities and achieve sales goals.

Benefits

• Pay range: $60,000-90,000, depending on experience and skill set.
• Annual bonus target of 25% subject to terms and conditions of plan.

What This Job Offers

• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees