Solutions Analyst - Intmd or Associate

Owens-Illinois Global Glass • Perrysburg, OH

351d • $66,560 - $105,800 • Hybrid

About The Position

This is a hybrid role in Perrysburg, Ohio. The Solution Analyst (Manufacturing) provides direct support for multiple applications and systems across various functional business areas. Some of these applications are critical to daily business operations. This position will have a global impact across multiple geographic regions and will also monitor industry trends and proposes solutions for process improvement.

Requirements

• Bachelor's degree in MIS, Business or related discipline, or equivalent experience.
• Minimum 3 years' experience in Information Technology or relevant business experience.
• Minimum 2 years directly supporting Manufacturing Systems.

Responsibilities

• Develop strong internal and external business process enablement relationships and act as a point for demand prioritization, resourcing and execution.
• Perform deployments of Global Manufacturing Information Systems to O-I, affiliate, licensee and joint venture production facilities.
• Troubleshoot, maintain and upgrade core Manufacturing Information systems, applications, databases, and utilities.
• Scope, implement, test, and deploy new features and versions of core applications, databases, and utilities based on business demand.
• Work closely with developers and stakeholders to ensure technical compatibility and alignment to business requirements, while establishing and maintaining a high level of user trust and confidence in IT's knowledge and concern for user's business needs.
• Effectively interface with business contacts to draw out unexpressed business needs, as well as assessing those needs for both technical and business suitability.
• Address process breakdowns and identify opportunities to automate, streamline or increase efficiency.
• Utilize process and data flow diagrams to document, identify or uncover process redundancies, and clarify key decision points.
• Propose solutions and upgrades to existing systems based on established portfolio lifecycles.
• Provide mentoring and functional guidance on systems and processes to other team members.
• Create and maintain end-user and operational support documentation for multiple Global Manufacturing Information Systems.
• Provide training to users of new and existing systems.
• Provide 24x7 on-call support for the O-I Manufacturing Information Systems portfolio, as required.
• Plan own work with some guidance, contribute abilities and ideas to team activities, and work across teams to achieve group goals.

Benefits

• 10 paid holidays each year
• Health, Dental, Prescription and Vision care coverage
• Perform Well-Being Program - earn employer contributions in your HSA or HRA plan
• Wellness Incentive - earn additional funds for your HSA or HRA plan
• Group Life Insurance
• Accidental Death & Dismemberment Insurance
• Voluntary Employee and Dependent Life Insurance
• Weekly Disability Insurance
• 401(k) Retirement Saving Plans
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Nonmetallic Mineral Product Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees