Solutions Account Manager, Adobe Commerce

Adobe • TX

317d • $135,200 - $234,100

About The Position

As an Account Manager at Adobe, you will provide focus on Adobe’s Commerce solution by managing a portfolio of customers in the Enterprise space. In addition, you can expect to be working very closely with the respective Account Executives, Marketing, Consulting, and Renewals Specialists to develop new value propositions, build awareness, and reveal new growth opportunities. Our team is fueled with a real passion for innovation, growth, and a relentless dedication to making the Marketer successful. We hire dynamic, passionate, and creative individuals who thrive in fast paced environments. Leave your footprint in the Digital Transformation space that is growing by leaps and bounds by joining an outstanding Account Management team.

Requirements

• A minimum of 5 years’ prior customer success, account management, or sales experience from a high-tech (SaaS) company.
• Experience and abilities in customer success as well as retention/renewal, upsell, and general sales.
• Solid executive presence and comfortable talking to a Fortune 100 CFO, CEO, CDO, CIO, or CTO.
• Deep understanding of Adobe Commerce or similar ecommerce solutions.
• Experience developing strategies on assigned accounts to fully leverage technology solutions.
• Led projects from conception to closure and have experience using internal resources to get things done.
• Ability to build trusted relationships with executive sponsors and end users.
• Comfortable working in a matrixed organization and aligning with multiple additional stakeholders and influencers within Adobe.
• Experience running a full sales cycle.
• Strong written and verbal communications.
• Bachelor’s degree or equivalent practical experience.

Responsibilities

• Actively manage the success of a portfolio of assigned Adobe Commerce customers in the Enterprise space.
• Be the default relationship owner between Adobe and experience business in the account.
• Be responsible for retention, development, and up-selling of focused accounts.
• Close renewal and expansion business on a monthly basis, meeting or exceeding your quarterly and annual quota objectives.
• Engage Customers in regular business reviews to ensure adoption, marketing maturity advancement, and during customer concerns to drive rapid resolution.
• Establish and grow relationships with executive sponsors and decision makers.
• Acquire and maintain a working knowledge of the complete capabilities of Adobe's Experience Cloud solutions.

Benefits

• Competitive salary range of $135,200 -- $234,100 annually based on location and experience.
• Sales roles include total target compensation (TTC = base + commission).
• Short-term incentives in the form of sales commission plans.
• Potential eligibility for long-term incentives in the form of a new hire equity award.
• Exceptional work environment recognized globally.
• Ongoing feedback and growth opportunities through unique Check-In approach.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree