Solutions & Account Management, Director
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About The Position
The Solutions & Account Management Director at Parexel International Corporation is a pivotal role that combines expertise in pharmacovigilance (PV) with client management and interpersonal skills. This position is designed for professionals looking to advance their careers in PV while working closely with clients on various PV projects. The role encompasses the entire project lifecycle, from pre-award to post-award, allowing the Director to leverage their profound knowledge of PV operations to provide strategic solutions and build strong client relationships. In this role, the Director will collaborate with operational and commercial teams to optimize new business awards by developing creative, cost-effective, and high-quality strategies that distinguish Parexel as a leading pharmacovigilance provider. The Director will serve as the primary point of contact for clients, ensuring smooth project implementation and offering strategic solutions that maximize operational and fiscal delivery. This position also involves mentoring project leads and demonstrating expertise in the services offered by Parexel, thereby supporting delivery excellence. Key responsibilities include engaging with clients during the pre-sales phase to understand their business objectives, driving a consultative approach to develop unique business solutions, and maintaining extensive knowledge of Parexel's pharmacovigilance offerings. The Director will also be responsible for post-award account management, ensuring that the sold solutions meet quality, efficiency, and financial targets while maintaining customer satisfaction. This role requires a proactive approach to problem-solving and the ability to build strong relationships across various functions within the organization.
