Solution Support Associate - College Connect
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About The Position
Lumen is seeking a passionate and motivated individual to join our Solutions Engineer Academy as a Solution Support Associate. This role is designed for those who are eager to explore the exciting world of digital innovation and technology sales. As part of our sales team, you will play a crucial role in transforming industries and connecting people, data, and applications in a secure and efficient manner. The Solutions Engineer Academy offers a comprehensive 10-week immersive training program that will equip you with the necessary skills and knowledge to succeed in the technology sales field. This training will cover business acumen, sales techniques, product knowledge, and customer-centric strategies, all aimed at preparing you for a successful career in sales. Upon successful completion of the training, you will transition into a Solutions Support Associate role within a major sales market. In this position, you will work collaboratively within a team environment to develop and document customer requirements, solution designs, service configurations, and project scopes of work. You will also support field Solutions Engineering teams in identifying and developing additional revenue opportunities, providing education and support to customers, and assisting in the implementation of technical solutions. This role is ideal for new or recent graduates who are looking to kickstart their careers in technology sales and make a meaningful impact in the industry.
