SSM, Solution Sales Manager (Southeast)

Ford • Tampa, FL

17d

About The Position

The Ford Pro Solutions team is seeking a talented experienced, and passionate professional to tell the Ford Pro story to potential customers! The Universal Solutions Sales Manager will be a subject matter expert on Ford Pro’s ancillary product portfolio and will be responsible for facilitating sales demos and training for channel sales partners including Ford Dealerships. These products primarily include Ford Pro Intelligence’s software, charging equipment, and productivity solutions. Successful candidates will combine software expertise and empathy for the end user to attract clients and to develop the software solution to their maximum potential. Additionally, ideal candidates will be relationship builders and partner with Ford Dealership personnel to drive additional sales activity and to develop the dealership channel. Universal Solutions Sales Managers will be passionate about software features and sell their benefits, with the goal of meeting customer needs and enhancing the stickiness of Ford Pro vehicles and ancillary services.

Requirements

• Associate degree in Business, Management Information Systems or equivalent combination of relevant education and experience.
• 3+ years of experience in channel and/or direct sales experience
• CRM software utilization
• Candidates should be located west/ south Florida geographic area.

Nice To Haves

• Bachelor’s degree in Business, Management Information Systems, or related field
• 1+ years of experience in wireless and GPS
• 2+ years of experience in software sales experience strongly preferred
• 2+ years of experience in computer-based Applications, IT operations and SaaS
• 2+ years of with consultative selling with multiple products to offer the end user
• 2+ years of experience in Dealership / Channel Management experience
• Salesforce software utilization
• Prior experience in learning new software and equipment products

Responsibilities

• Conduct sales demonstrations to prospective customers (both in person and virtual)
• Provide channel partner training to increase the knowledge level of sales representatives
• Be the point of contact for new clients and channel partners
• Assist with client support, as well as customer issue resolution as necessary to support a seamless, always-on experience
• Support local dealership partners on sales opportunities within a specified territory
• Generate leads through channel partners and close sales opportunities
• Establish strong, positive working relationship with Ford/Lincoln Dealers and their commercial sales team
• Manage prospecting, onboarding, and ongoing support efforts with prospective / existing customers
• Provide voice of customer feedback on Ford Pro Products to the product development teams
• Follow the defined Lead Management Process for documenting contact with customers
• 50%+ travel in the Southeast Florida territory

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees