Solution Engineer

Grayscale • Atlanta, GA

127d

About The Position

At Grayscale, we believe high-volume hiring and onboarding should be personal, respectful, and human — at every touch point, at any scale. Our AI-powered engagement platform is designed to automate and streamline high-volume hiring, helping brands like Hershey’s, QuikTrip, and Chewy accelerate hiring, drive efficiency, and orchestrate world-class experiences for their candidates, managers, and recruiters. We’re looking for a Solution Engineer with hands-on HR tech experience to join our growing team. In this role, you’ll partner with enterprise customers during the sales and post-sales process, designing and demonstrating tailored solutions that integrate seamlessly with systems like Workday, SuccessFactors, Greenhouse, and other leading ATS platforms. This is a high-impact, customer-facing role that bridges product expertise and enterprise customer needs. You’ll collaborate closely with Sales, Customer Success, and Product to ensure our customers unlock maximum value from Grayscale.

Requirements

• 3–5+ years in solution engineering, sales engineering, implementation consulting, or a related role, ideally in HR tech/SaaS.
• Hands-on experience with at least one major HCM (Workday, SAP SuccessFactors, Oracle, UKG, etc.).
• Skilled at working with large, complex organizations, including navigating stakeholder alignment across HR, IT, and procurement.
• Ability to understand APIs, SSO/SAML, data mapping, and workflow design (coding experience not required, but a plus).
• Comfortable wearing multiple hats in a fast-scaling startup environment.
• Excellent written, verbal, and presentation skills.

Responsibilities

• Partner with Account Executives to design and deliver compelling demos, proofs-of-concept, and technical deep-dives for enterprise prospects.
• Lead consultative sessions with HR and IT stakeholders to map requirements, integration needs, and success criteria.
• Serve as the SME on HCM integrations (Workday, SuccessFactors, Greenhouse, UKG, etc.), guiding both technical and business stakeholders.
• Support onboarding and implementation teams by ensuring a smooth handoff from sales to delivery.
• Capture customer feedback and partner with Product to shape the roadmap, ensuring we solve the most critical HR tech challenges.
• Build strong relationships with HR, TA, and IT leaders at enterprise accounts, establishing Grayscale as a strategic partner.

Benefits

• Capital-Efficient Growth: Grayscale is a capital-efficient business with a clear line of sight to becoming cash flow positive.
• Balanced and Supportive Environment: We value family, balance, and personal growth.
• Impactful Work with Leading Brands: Join a team that is revolutionizing the frontline experience for some of the world’s most recognized brands.

What This Job Offers

• Number of Employees: 11-50 employees