Solution Engineer

Neostella • Chicago, IL

15h

About The Position

At Neostella, our mission is simple: empower legal teams to work smarter, faster, and more reliably. We deliver advanced technology solutions and satellite team support that streamline operations, boost efficiency, and transform the way firms and corporate legal departments work day to day. We’re relentlessly customer-centric. Everything we do is in service of making our clients’ work easier and helping them deliver better experiences to their clients. We’re also a true team: supportive, scrappy, and always in it together. We believe in showing up for one another, rolling up our sleeves, and celebrating the wins. It’s who we are, and it’s how we help our customers succeed. Neostella is in hyper-growth mode, leveraging cutting-edge technology to solve real challenges for our clients. And we’re looking for driven, people-first professionals to help us scale with purpose and heart. We are a high performing sales team that values teamwork, accountability, professional growth, and customer success. As we continue to expand, we are seeking Solution Engineers to join our team! Why this role matters right now: Neostella is scaling fast, with increasing demand from legal teams looking to modernize how they manage cases, data, and workflows. As our platform and partner ecosystem continue to expand, customers expect deeper technical insight and clearer alignment between their business needs and the technology that supports them. This role exists because we need a Solution Engineer who can bridge the gap between business process and technology—partnering closely with Sales, Product, and Delivery teams to ensure prospects clearly understand the value of the Neostella platform and feel confident in their decision from day one. What you’ll manage: We’re looking for a Solution Engineer who will work directly with prospective and existing customers during the presales process, helping uncover legal technology needs and demonstrating how Neostella solves real, complex problems. You’ll serve as a trusted technical and business advisor—owning platform demonstrations, guiding discovery conversations, and articulating Neostella’s value within the broader legal case management ecosystem. You’ll collaborate closely with Account Executives, Success teams, Product, and Implementation Services to ensure seamless transitions from sale to delivery and long-term customer success. This role requires a strong consulting mindset, technical fluency, and the ability to translate complex capabilities into clear, compelling business outcomes. What you bring: We’re looking for people with curiosity, credibility, and a customer-first mindset—professionals who can navigate both technical and business conversations with confidence and clarity. You’re comfortable in front of clients, thrive in fast-paced growth environments, and enjoy partnering across teams to drive meaningful outcomes. Curious what your day would look like as a Solution Engineer? Check out the details below!

Requirements

• Bachelor’s degree preferred (Computer Science, Information Systems, Engineering, or a related field preferred)
• 5-7 years experience in technical software development, technical consulting role, or Presales Solution Engineering within a B2B SaaS organization
• Strong technical mindset with the ability to lead business-focused conversations
• Exceptional communication, presentation, and organizational skills
• Comfortable engaging with both technical and non-technical stakeholders
• Ability to operate as a trusted advisor in complex sales cycles
• Self-directed and adaptable in a high-growth environment

Responsibilities

• Participate in Discovery sessions with existing and prospective customers to understand business processes, pain points, and legal technology needs
• Act as a subject matter expert regarding the Neostella platform and its value
• Understand the entire legal Case Management System eco-system of application partners and their role and fit relative to the Neostella platform
• Demonstrate (virtually, or on-site) the Neostella platform
• Collaborate with Implementation Services teams and partners to ensure smooth handoffs and successful post-sale execution
• Work with Product Development to understand, communicate, and help influence roadmap priorities based on customer feedback

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Paid Time Off (Vacation & Holidays)
• Training & Development
• Work From Home
• Travel Bonus
• Maternity & Paternal Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees