Solution Engineer in the USA or Canada

Cloud For Good • Asheville, NC

36d • Remote

About The Position

Cloud for Good is expanding our Solution Engineering team to support our clients in their digital transformation journeys. As a Solution Engineer, you will report to the Director, Solution Engineering and partner with Sales, Services, and Marketing to design impactful Salesforce solutions, guide pre-sales conversations, and ensure smooth handoff to delivery. This role is pivotal in shaping the client experience from first call through solution design and presentations. You'll be the trusted advisor who can connect client goals to Salesforce capabilities while maintaining strong alignment with Services and Delivery teams. Location: Virtual, home office in US or Canada Work Authorization: Citizens or Permanent Residents of USA or Canada. Cannot provide Visa sponsorship.

Requirements

• Strong experience across the Salesforce platform, ideally including Nonprofit Cloud and Education Cloud.
• Prior experience in a Sales Engineer, Solution Engineer, Solution Architect, or Salesforce implementation consultant role.
• Understanding of nonprofit and education operating models: fundraising, grantmaking, student engagement, program delivery, and impact measurement.
• Experience delivering Salesforce based solutions, understanding the level of effort projects typically require.
• Experience building or demonstrating Salesforce orgs for mission-driven organizations.
• Exceptional communication and storytelling skills for both technical and executive audiences.
• Creative problem solver with the ability to balance solution design, estimation, and demo responsibilities.
• Comfortable managing competing priorities in a sales-oriented, mission-driven environment.

Nice To Haves

• Salesforce certifications strongly preferred (Nonprofit Cloud, Education Cloud, Admin, Sales Cloud).

Responsibilities

• Act as a trusted technical advisor in pre-sales engagements with nonprofit and education institutions.
• Lead and document discovery sessions, capturing scope, requirements, assumptions, and risks.
• Translate client challenges (fundraising, program management, student success, advancement, marketing, data needs) into Salesforce solutions.
• Support the estimate process by leveraging historical data while considering assumptions and risks, in collaboration with internal teams.
• Collaborate with Solution Architects and Practice Leads on simple and complex solutions.
• Produce solution outline narratives and structured handoff for services team members.
• Design and deliver tailored Salesforce demonstrations across Nonprofit Cloud, Education Cloud, Sales Cloud, Marketing Cloud, and Experience Cloud.
• Partner with Account Executives to manage opportunities from qualification through proposal, ensuring clarity of scope and solution approach.
• Engage with Salesforce Account Executives, Solution Engineers and ISV partners to align tools and apps that meet specific needs.
• Participate in marketing initiatives such as webinars, events, and demo support.
• Remain engaged post-sale during kickoff, design reviews, and demo-to-build enablement.
• Contribute to responses for RFIs, RFPs, and RFQs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees