Solution Engineer

Hoxhunt • Edina, MN

7h • $145,000 - $155,000 • Hybrid

About The Position

As a Solution Engineer at Hoxhunt, you’ll be the technical backbone of our customer journey, connecting product capabilities to real-world customer environments with precision, creativity, and a “solve-anything” mindset. This role blends deep expertise across integrations, identity, security, and automation with the ability to translate complex requirements into scalable, reliable solutions.
You will partner closely with Sales, Customer Success, Product, and Engineering to guide customers through discovery, implementation, and long-term technical success. Ideal candidates bring a strong technical foundation, a natural curiosity, and a hacker-oriented
The Solution Engineer is the technical backbone of our customer journey, connecting product capabilities to real-world customer environments with precision, creativity, and a “solve-anything” mindset. This role blends deep expertise across integrations, identity, security, and automation with the ability to translate complex requirements into scalable, reliable solutions.
You will partner closely with Sales, Customer Success, Product, and Engineering to guide customers through discovery, implementation, and long-term technical success. Ideal candidates bring a strong technical foundation, a natural curiosity, and a hacker-oriented

Requirements

• 4–7 years of experience in a customer-facing technical role (Solution Engineer, Sales Engineer, Technical Consultant, or similar) supporting enterprise SaaS
• Hands-on experience with Microsoft 365 / Exchange Online and/or Google Workspace in complex environments
• Experience implementing identity and access integrations, including SAML SSO and SCIM provisioning
• Familiarity with cloud platforms (Azure, AWS, or GCP) and modern API-based integrations (GraphQL preferred)
• Working knowledge of security and email authentication ecosystems (IAM, SPF, DKIM, DMARC)
• Own complex, ambiguous technical problems and drive them to resolution in real customer environments
• Translate technical complexity into clear recommendations that guide customer decisions and influence cross-functional execution across Sales, CS, Product, and Engineering

Responsibilities

• Lead Technical Integrations & Architecture
• Design and support integrations across Azure, AWS, and GCP environments
• Guide customers through API integrations, authentication flows, and architecture design
• Configure and validate secure data exports to customer cloud storage and BI platforms (e.g., Power BI, Tableau)
• Support email authentication and deliverability configurations (SPF, DKIM, DMARC, routing)
• Own Technical Onboarding & Deployment
• Lead technical onboarding for enterprise and complex customer environments
• Develop structured implementation plans aligned with customer IT and security teams
• Support deployments within Microsoft 365, Exchange Online, and Google Workspace
• Validate configurations and automation flows to ensure scalability and performance
• Partner on Pre- and Post-Sales Technical Discovery & Solution Design
• Partner with Sales and Customer Success on technical discovery and solution design
• Translate customer requirements into clear, executable implementation approaches
• Provide technical credibility during customer conversations
• Help scope effort, constraints, and architectural considerations for complex deal
• Support Security, Identity & Compliance
• Address advanced customer questions around networking, DNS, authentication, and data protection
• Support identity and access management planning (Entra ID, Okta, Ping, SailPoint, Saviynt, etc.)
• Guide secure SCIM provisioning and SAML SSO implementations
• Ensure alignment between customer security requirements and platform capabilities
• Build Scalable Technical Foundations & Partnerships
• Serve as a product expert for the US team
• Partner with Product and Engineering to resolve complex issues and drive smoother, faster technical delivery
• Build and maintain technical documentation, integration guides, and onboarding playbooks
• Identify recurring technical challenges and design scalable, repeatable solution

Benefits

• medical, dental, and vision coverage (with a portion of premiums covered by the company)
• life insurance
• PTO
• 11 paid holidays plus 2 floating holidays
• wellness benefits
• paid parental leave
• a 401(k) match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed