Solution Engineer

Appian • Mclean, VA

39d • Onsite

About The Position

The Appian Solution Engineering team provides technical expertise to our customers around the globe. We touch every layer of the Appian platform; from data analysis to creative problem solving, our Solution Engineers tackle the most challenging technical problems, mitigate all of our customers' concerns, and love the ability to employ our myriad of prowesses and interests. This role is based at our headquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. Hands-on engineer with excellent analytical and communication skills Strong interest in software development (minus the coding 8 hours a day part), but also have a desire to work closely with some of our highest stakes customers Keen interest in data analytics is also desirable, as you will have the opportunity to work with big datasets. Revolutionizing the way software is built -- and we don't just deploy and run. Be part of a team of problem-solving ninjas who thrive equally on "under the hood" technical action as well as world-class customer support.

Requirements

• Bachelor's degree in any Engineering discipline, Computer Science, Information Technology, or similar work experience
• Excellent at problem solving and a talent for identifying creative solutions
• Desire to work closely with our customers to help lead continual improvement in the availability, performance, functionality and security of our platform
• Flexibility to provide after business hours support (rotation every 10 or so weeks)
• Up to 1 quarter per year working an adjusted schedule may be required (Sunday->Thursday or Tuesday->Saturday); 1 weekly on-call rotation per quarter
• Keen to provide exceptional customer interaction (verbal/written) to our biggest customers

Nice To Haves

• Programming / scripting (e.g. Java, Perl, Ruby, C#, PHP)
• RDBMS platforms (e.g. MySql, Oracle, SQL Server)
• Systems administration (e.g. Linux, Windows)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Publishing Industries
• Number of Employees: 1,001-5,000 employees