Solution Engineer

KomodorNew York, NY
109d

About The Position

As a Solutions Engineer at Komodor, you will take the lead in helping customers realize the value of our solutions by linking the customer’s core business initiatives to the Komodor platform. You understand the challenges of developers, DevOps and Incident response teams working with Kubernetes. Your deep understanding of both the technical landscape as well as the jobs to be done of these different personas will help you identify customer pain points and communicate the value of our offerings. You will be responsible for helping bring on new customers as well as help expand our existing customer base. You will work closely with Sales, CX, and leadership to drive excellence in execution on qualified opportunities. You will be the voice and face of Komodor at events in the CNCF community. You’ll build technical champions at prospects and customers, advising them on how to be successful with their cloud native initiatives. You’ll train and enable developers to self-serve issues in their build and release process. Most importantly, at Komodor you will be challenged, learn, teach, and collaborate with a fun and motivated team of people building an amazing culture together.

Requirements

  • 3+ years working with enterprise sales and customer experience teams.
  • Fluent in Containers, Kubernetes and Helm.
  • Experience in one or more programming languages is a plus.
  • Well versed in modern SDLC tooling (FluxCD, ArgoCD) processes (GitOps) and how the SDLC process works across release managers, SRE and Developers.
  • Familiarity selling infrastructure Software as a service (SaaS) products, with a focus on the developer / SRE / DevOps / Platform Engineering persona being a plus.
  • Demonstrated ability to articulate the business value of complex enterprise technology.
  • Skilled in building champions and running a complex sales process.
  • Experience building positive professional relationships with DevOps and executive leadership.
  • Skilled in managing time and resources.
  • Possess aptitude to learn quickly and establish credibility.
  • High EQ and self-aware.
  • Passionate about growing your career around an established market with a ton of momentum.
  • Developing and maintaining an in-depth understanding of the Komodor platform and products.
  • Relentless focus on customer success and meeting the needs of present and future customers.
  • Impeccable written, verbal, online and in-person communication skills.
  • Willingness to travel for client meetings and industry events as needed.

Responsibilities

  • Proactively support sales opportunities and help grow customer adoption.
  • Build trusted relationships with DevOps, SREs, Platform Engineers, and executives.
  • Translate complex Kubernetes problems into clear solutions and outcomes.
  • Represent Komodor in the CNCF community and industry events.
  • Continuously feed insights back to Product and GTM teams to improve our offering.
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