Solution Engineer Team Lead

monday.com • New York, NY

71d • $180,000 - $215,000 • Hybrid

About The Position

As a Solutions Engineering Team Lead at monday.com, you'll play a pivotal role in helping prospects understand the full value of our platform. Leveraging your deep product knowledge, SaaS expertise, and strong customer-facing skills, you'll guide the sales team and prospects through the technical and business aspects of our solutions.

Requirements

• 4+ years of experience leading Solutions Engineering or Pre-Sales teams in a SaaS environment.
• Proven success building and scaling skilled, diverse teams in a fast-paced, high-growth setting.
• Recognized track record of leadership excellence and customer success.
• Strong problem-solving abilities with a deep technical curiosity about how IT systems drive business outcomes.
• Excellent communication skills with the ability to translate technical concepts for non-technical audiences.
• Skilled in business process mapping and designing scalable customer solutions.
• Experience managing security reviews and addressing detailed technical requirements from enterprise clients.
• Collaborative mindset and a passion for teamwork and continuous improvement.

Responsibilities

• Lead, mentor, and grow a high-performing team of Solutions Engineers.
• Define and evolve team methodologies, best practices, and processes to scale effectively.
• Partner cross-functionally with Sales, Product, and Customer Success to ensure alignment and seamless handoffs.
• Participate in discovery calls and product demos, helping shape tailored solutions and sales pitches.
• Collaborate on RFP responses and address technical and security-related questions from prospects.
• Act as a key liaison between Sales and Product, ensuring customer feedback informs product strategy.
• Contribute to go-to-market plans for new products and guide team members specialized in them.
• Represent the Solutions Engineering team in leadership discussions, providing insight into customer needs and market trends.

Benefits

• Competitive salary with bonus structure & equity model
• Professional development opportunities.
• Collaborative and inclusive company culture.
• Access to wellness programs and team-building activities.
• Be part of a well-funded, proven startup with big ambitions, competitive salary, bonus potential, and eligibility to take part in the company equity incentive program
• Medical, dental, and vision insurance
• Parental leave, time off policy, commuter benefit, fitness benefit, and lunch benefit
• Amazing culture - collaborative, transparent & fun!
• Great Place To Work certified
• Named a Best Place to Work by BuiltIn

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries
• Number of Employees: 1,001-5,000 employees