Solution Engineer Principal

American Electric Power • Gahanna, OH

2d • Onsite

About The Position

As a Solution Engineer within the Distribution Asset & Work Management Product Line, you will help deliver resilient, intuitive, and data‑driven technology platforms that empower Distribution teams to plan, build, maintain, and restore the electric grid safely and efficiently. The systems supported by this team are operationally critical and must perform reliably every day — and without fail during storm events and other high‑impact situations. You will be part of a cross‑functional product team responsible for designing, developing, configuring, and supporting software solutions that provide the right information, at the right time, in the right place for field and control‑room operations. This role contributes hands-on expertise across the full solution lifecycle, from requirement interpretation and technical design through development, testing, deployment, and ongoing production support. The Solution Engineer works closely with Product Owners, Business Analysts, Architects, Infrastructure teams, and fellow engineers to ensure solutions are robust, maintainable, and well-aligned with enterprise architecture standards and operational realities. You will operate within Agile or Waterfall delivery frameworks as needed and are accountable for building and supporting solutions that uphold reliability, safety, and performance — including participation in 24x7 support and Storm Mode operations when business conditions require it.

Requirements

• Bachelor's degree in computer science, engineering, or related technical field is required.
• 7 years relevant work experience is required.
• An equivalent combination of education and related experience may be considered.

Responsibilities

• Design, develop, configure, and support software solutions that enable safe, reliable, and efficient grid operations across the Distribution Asset & Work Management ecosystem.
• Support Distribution Work and Asset Management platforms used across seven operating companies in eleven states, ensuring reliability and performance for thousands of internal users.
• Deliver secure, scalable, and maintainable solutions across a diverse technology stack, contributing to system stability and modernization efforts.
• Translate business needs and user stories into well‑designed technical solutions with an understanding of real-world operational and field impacts.
• Collaborate closely with Product Owners, Business Analysts, Architects, Infrastructure teams, and fellow engineers within Agile or Waterfall delivery frameworks.
• Participate in testing, validation, deployment, and post‑release support to ensure solutions are production-ready and resilient.
• Participate in a 24×7 Level 3 on‑call rotation and support Storm Mode and other critical operational events, providing expert troubleshooting and staying engaged through resolution.
• Maintain accurate technical documentation and configuration artifacts to support operational readiness and long-term sustainability.
• Drive and advocate for continuous improvement, enhancing development processes, code quality, automation, and team efficiency.
• Grow your skills and support shared ownership, mentoring teammates as appropriate to ensure “2‑deep” coverage and team resilience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees