Solution Engineer, MuleSoft, Salesforce National Security

Salesforce • Herndon, VA

1d

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Solution Engineer, Mulesoft - SNS Preferred Locations: Herndon, VA About Salesforce National Security: Computable Insights LLC, referred to as “Salesforce National Security”(SNS), is a wholly-owned subsidiary of Salesforce. SNS is Salesforce’s contracting entity dedicated to the US Intelligence Community and US National Security market, and in this capacity is a major component of Salesforce’s Global Public Sector. As an SNS Solution Engineer, you would be a key member of a team supporting across US Intelligence Community customers. Qualification for this job is contingent upon acceptable results from a background investigation and maintaining the specific level U.S. government background investigation required for this role. All offers of employment are contingent upon Government approval of your TS/SCI with polygraph security clearance. Role Description: As part of the Salesforce Public Sector business unit, we provide PaaS and SaaS cloud solutions to these customers which meet NIST, FedRAMP, and other applicable standards. We’re looking for exceptional candidates to join the Solution Engineering team. As a Mulesoft Pre-Sales Solution Engineer, you will provide technical sales partnership to our sales teams and align our solutions to our customers' vision. The MuleSoft Sales team will rely on your technical and product expertise throughout the sales cycle. You will be an integral part of the success for both our customers and Account Executives by performing technical discovery qualification, delivering product demonstrations and Proof of Concepts, delivering technical workshops, and making architectural recommendations. As a hardworking technologist and customer advocate, you will connect the dots between the technical solution to the business outcomes for the customer. Prior experience with Customer Relationship Management technology and enterprise selling in a customer-facing role is highly desirable. Oh, and don’t forget those communication and presentation skills. They usually come in handy in our line of work. Finally, the ability to take complex pieces of technology and describe them in a simple and easy to understand way will seal the deal! If you believe you have these skills, we want to talk to you. About: Salesforce, the Customer Success Platform and world's no. 1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: A technology model in cloud computing, a pay as you go business model, and an embedded corporate philanthropy model, also known as the 1-1-1 model, where we give 1% of our technology, 1 % of our time, and 1% of our resources back to our communities. Our culture is based on the concept of Ohana, which means family in Hawaiian. In the #SalesforceOhana culture, Innovation, Customer Success, and Giving Back are the core values that make our work meaningful, but just as important as WHAT our team does together is HOW we work together. This means we also value Trust, Transparency, Equality for All, Wellness and Fun. These are the values that unite us, inspire us, and make us uniquely Salesforce. This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.This position requires a USA TS/SCI with Polygraph security access level. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Requirements

• United States Citizenship required
• Qualification for this job is contingent upon acceptable results from a US Federal background investigation, and obtaining and maintaining the specific level U.S. government security clearance required for this role.
• B.S. Computer Science, Software Engineering, MIS or equivalent work experience
• 7 or more years experience as a solution/sales engineer for a Middleware company or similar technology
• Demonstrated leadership and mentorship skills
• Knowledge of related applications, relational database, web technology, and cyber-security
• API development experience (Java, Python, other).
• Proficient experience with MicroServices development and enterprise integration patterns.
• Solid oral, written, presentation and interpersonal communication skills
• Ability to work as part of a cross-functional team to solve technical problems
• Ability to travel domestically

Nice To Haves

• Hands-on Java development experience and ability to code and debug against Java APIs is preferred
• Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure, etc. is preferred

Responsibilities

• Understand customer goals and challenges and map those back to the Salesforce product portfolio
• A skillset to establish trust with clients, and the ability to influence key decision makers
• Participate in all appropriate product, sales, technical training and certifications to acquire and maintain the knowledge necessary to be effective in the position
• Attain quarterly and annual objectives defined collaboratively with management
• Respond effectively to RFIs/RFPs
• Active participation in a fast-paced high-energy market segment and balance multiple projects in a team-selling environment

Benefits

• Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
• More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees