Solution Engineer Manager - Cloud & AI Platforms

Microsoft • Chicago, IL

69d • $130,900 - $251,900

About The Position

The Solution Engineer Manager - Cloud & AI Platforms engages within our Financial Services set of customers, specifically Insurance and guides them toward technical decisions to purchase and use Microsoft technology. Leverages sales strategy to address customer digital transformation and align technology to customer business needs. Understands customer needs, collects customer feedback, and provides strategic input to customers. Demonstrates Microsoft solutions to prove capabilities, applies architectures to client scenarios, and engages in partner sell-with scenarios to leverage partner ecosystem. Acts as an orchestration point for technical resources and works to resolve blockers in order to achieve solution implementations. In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance. Proactively identifies and engages with key customer technical decision makers and influencers while engaging sales team. Uses knowledge to build credibility with customers. Enables and empowers team to influence customer decisions and ensure technical wins by streamlining processes and managing the flow of wins, leveraging deep knowledge of processes. Leverages knowledge of resources. Ensures consistency and quality through capturing, sharing, and adherence of standards and best practices in customer engagements by implementing cross-functional initiatives to different channels across a subsidiary to drive consistency in technical approach and ensure customer technical experience across teams. Orchestrates team resources and coaches team to maximize impact of customer engagements and drive mid-to long-term strategy through cross-workload capacity planning, prioritization, and utilization of resources. Maximizes area-level capacity and capabilities by coaching team to grow partner network, identifying gaps and promoting Microsoft within the Microsoft ecosystem. Supports partner technical capacity by monitoring and analyzing resources through interactions, communicating with managers, and identifying new partnership opportunities to build subsidiary strategy. Coaches and provides support to team and across internal teams to define and execute strategy.

Requirements

• Master's Degree in Computer Science, Information Technology, Business or related field AND 4+ years technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR 7+ years technical pre-sales or technical consulting experience OR equivalent experience.
• Industry experience within Financial Services.
• 6+ years technical pre-sales, technical consulting, or technology delivery experience OR equivalent experience.

Nice To Haves

• 6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
• 3+ years people management experience (including leading virtual teams).

Responsibilities

• Engage with Financial Services customers, specifically in Insurance, to guide technical decisions regarding Microsoft technology.
• Leverage sales strategy to address customer digital transformation and align technology with business needs.
• Collect customer feedback and provide strategic input.
• Demonstrate Microsoft solutions and apply architectures to client scenarios.
• Act as an orchestration point for technical resources and resolve blockers for solution implementations.
• Drive employee growth and development, execute projects, and manage performance.
• Identify and engage with key customer technical decision makers and influencers.
• Enable and empower the team to influence customer decisions and ensure technical wins.
• Capture, share, and adhere to standards and best practices in customer engagements.
• Implement cross-functional initiatives to drive consistency in technical approach.
• Coach team to maximize impact of customer engagements and drive strategy through resource planning.
• Monitor and analyze partner technical capacity and identify new partnership opportunities.

Benefits

• Base pay range for this role across the U.S. is USD $130,900 - $251,900 per year.
• Base pay range for this role in the San Francisco Bay area and New York City metropolitan area is USD $165,600 - $272,300 per year.
• Certain roles may be eligible for benefits and other compensation.

What This Job Offers

• Job Type: Full-time
• Industry: Publishing Industries
• Education Level: Master's degree
• Number of Employees: 5,001-10,000 employees