Solution Engineer - IGEN

U.S. Venture • Houston, TX

75d • Hybrid

About The Position

IGEN is seeking a Solution Engineer (SE) with a SaaS background. The Solutions Engineer is a client-focused technical professional helping clients connect significant business outcomes to the ComplyIQ platform and services. The Solution Engineer will partner with our sales and subject matter experts in a pre-sales technical function, showcasing the ComplyIQ platform, preparing client presentations, and performing technical demonstrations. The ideal location for this role is Appleton, WI (relocation assistance provided) however, we are open to hybrid or remote work locations given relevancy of candidate experience.

Requirements

• 5+ years of excise tax or compliance related experience.
• 2+ years of pre-sales or software consulting or related experience.
• Adept at navigating ambiguity, simplifying complex problems, and balancing short-term needs with long-term objectives.
• Passionate about delivering high-quality products that enhance client experiences.

Nice To Haves

• A technical consulting background.
• Software development or consulting experience.

Responsibilities

• The Solutions Engineer (SE) is a client-centered technical professional who helps clients understand how our platform delivers meaningful business results to clients.
• The SE will partner with sales and subject matter team members in a pre-sales showcasing the ComplyIQ platform, preparing client centered presentations, and performing demonstrations.
• The SE will partner, consult, influence, and design solutions to allow the client to meet their desired outcomes.
• Technology solution consultant to the client and the IGEN sales team.
• Liaise between the sales, product and marketing teams.
• Collaborate closely with the sales team on prospect opportunities.
• Educate the client on ComplyIQ differentiation, creating demand.
• Align IGEN's product and services capabilities to client's business drivers.
• Coordinate RFI & RFP responses across all functions.
• Attend trade shows as assigned.
• Live our values of High Performance, Caring Relationships, Strategic Foresight, and Entrepreneurial Spirit.
• Find A Better Way by championing continuous improvement and quality control efforts to identify opportunities to innovate and improve efficiency, accuracy, and standardization.
• Continuously learn and develop self professionally.
• Support corporate efforts for safety, government compliance, and all other company policies & procedures.
• Perform other related duties as required and assigned.

What This Job Offers

• Industry: Merchant Wholesalers, Nondurable Goods
• Number of Employees: 1,001-5,000 employees