Solution Engineer (FHIR & CQL) (Remote)

Astrata • Pennsylvania, PA

1d • Remote

About The Position

As a Solution Engineer , you will sit at the intersection of data, technology, and customer success. You will be the technical bridge between our clients' data environments and our eMeasure solution. While the Customer Success team manages the relationship, you own the technical reality: validating data inputs against specifications, deep diving into Clinical Quality Language (CQL) logic, and investigating discrepancies to ensure accurate quality measurement. You will translate complex technical requirements into clear instructions for customers and ensure their data is ready to drive results.

Requirements

• Healthcare Data Fluency: Strong understanding of FHIR resources and structure, with at least some familiarity with reading a FHIR Implementation Guide. You should be familiar with healthcare data and how it maps to FHIR.
• Code Literacy: Ability to read and understand any programming language. You do not need to be a developer, but you must be comfortable reading code to troubleshoot logic.
• Curiosity & Autonomy: A desire to learn new technologies deeply. You are the type of person who does your own research first and goes "above and beyond" to understand why something works the way it does.
• Technical Communication: Excellent ability to explain technical concepts to diverse audiences. You are comfortable speaking with technical folks on the customer side, but can also simplify complex issues for others.
• Problem-Solving Aptitude: Organized approach to troubleshooting. You can manage multiple discrepancy investigations simultaneously and effectively know when and how to escalate issues.
• Education: Bachelor’s Degree in Information Technology, Computer Science, Health Informatics, or relevant field (or equivalent practical experience).

Nice To Haves

• Proven experience reading, writing, or debugging CQL.
• Proficiency in SQL or a scripting language (Python, etc.) for data manipulation.
• Familiarity with cloud environments (AWS)
• Background in HEDIS measures or Quality Measurement in healthcare.
• Technical consulting experience

Responsibilities

• Technical Onboarding & Specification Review Lead the technical "back and forth" with customers regarding Input Specifications.
• Guide customers through data requirements, helping them determine sensible defaults for missing data, and explaining how data gaps impact final results.
• Collaborate with clients to map their data to FHIR standards and CQL requirements.
• Work with engineering leadership for guidance and feedback.
• Data Validation & Ingestion Manage the ingestion of customer data, load data into the system, and interpret validation results.
• Analyze validation errors, summarize findings, and report actionable feedback to the customer to resolve data quality issues.
• Results Comparison & Logic Analysis Compare client "traditional" results against our eMeasure results to identify discrepancies.
• Investigate the root cause of discrepancies (e.g., identifying missing data vs. code logic).
• Conduct "Deep Dives" into Clinical Quality Language (CQL): step through the code logic to understand how measures are impacted and verify if the data provided satisfies the code requirements.
• Communication & Problem Solving Act as the primary technical contact for client engineering teams; handle ad-hoc responses and keep complex investigations organized.
• Translate technical concepts (such as logic failures or data specification errors) into clear explanations for non-technical stakeholders.
• Operate autonomously: Research problems independently to form a hypothesis before seeking clarification or escalating.
• Work with product leadership to provide feedback and input into feature development.

Benefits

• Competitive compensation package including paid time off, parental leave, comprehensive health insurance benefits, retirement benefits, and employee stock options
• Opportunity to transform healthcare, working with a team of experienced and dedicated professionals
• High employee satisfaction with 90% employee retention
• Culture of transparency and collaboration

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees