Solution Engineer - Federal

Lumen Technologies • Lansing, MI

385d • $89,780 - $149,630

About The Position

The Solution Engineer - Federal at Lumen is responsible for leveraging technology innovation to enhance business growth for federal customers. This role involves collaborating with Sales & Customer Success Executives to develop technical sales strategies, understand business requirements, and present tailored solutions that deliver business value. The position requires a blend of technical expertise and sales acumen to effectively engage with clients and support local sales teams in pursuing key business opportunities.

Requirements

• Technical pre-sales and/or consulting experience.
• Technical knowledge across one or more Lumen technology pillars (Global network infrastructure, edge cloud capabilities, connected security, communication and collaboration services).
• Fundamental understanding of Unified Communications.
• Fundamental understanding in Cloud & Architecture design - AWS, Google Cloud, Azure.
• Industry certifications in 1 or more specialized technologies are a plus.
• Fundamental understanding in Security solutions - SASE, Fortinet, Cisco, Palo Alto.
• Strong verbal and written communication skills.
• Ability to lead and engage in complex deal discussions with internal ecosystem, driving solutions and outcomes with sales, customer success, product, and engineering.
• Strong presentation skills and the ability to build and present high-quality solutions to both technical and executive audiences.
• B.S. Degree in a related field or equivalent work experience in the private sector or military.

Nice To Haves

• Experience with federal government clients.
• Knowledge of emerging technologies in telecommunications and IT.

Responsibilities

• Prepares and delivers technical proposals and presentations tailored to the audience's business acumen.
• Analyzes and identifies customer business and technology objectives, conducting full technical discovery and architecting client solutions with the technical team.
• Acts as a customer advocate in pre-sales efforts, including technical sales presentations, architecture design discussions, proof-of-concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops.
• Supports local sales teams in pursuing key business opportunities and engages customers to address aspects of the data lifecycle.

Benefits

• Health insurance coverage
• Life insurance coverage
• 401k retirement savings plan
• Paid holidays
• Flexible scheduling options
• Professional development opportunities
• Employee discount programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Telecommunications
• Education Level: Bachelor's degree