Solution Delivery Manager

Nexant • Detroit, MI

83d • Remote

About The Position

Resource Innovations is seeking a Solution Delivery Manager to join our growing team in Michigan. We are seeking a highly skilled and motivated Solution Delivery Manager with a strong background in energy efficiency and serving high-need communities to join our dynamic team. In this role, you will work in a dynamic environment leading and managing a team of outreach and operations staff in the delivery of an energy efficiency program providing energy savings to high-need individuals throughout the state. The Solution Delivery Manager will play a highly visible role both internally and externally and will be responsible for developing short and long-term implementation plans, leading program implementation activities, developing trusted relationships with clients, industry stakeholders, and program contacts.

Responsibilities

• Delivers successful energy efficiency programs to utility client(s) per contract terms and program budgets.
• Identifies, defines, quantifies, tracks and drives program deliverables to be submitted accurately and on time.
• Continuously assesses project progress to goal and develops innovative and creative solutions to new issues and/or market dynamics.
• Manages, leads, and mentors a dynamic team by setting and reviewing performance standards and objectives for direct reports and creates effective delivery teams.
• Develops, manages, and fosters partnerships with subcontractors, community groups, and other industry affiliates/stakeholders.
• Manages client expectations, satisfaction, communications, and resolves and/or escalates client issues.
• Interfaces with key internal departments such as IT, Marketing, Finance and HR to develop efficiencies to meet program needs.
• Other duties as assigned.

What This Job Offers

• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 501-1,000 employees