Solution Delivery Lead

webAI • Austin, TX

6d

About The Position

webAI is looking for an entrepreneurial Solution Delivery Lead to own the day-to-day delivery of our most critical customer engagements. This role serves as the primary bridge between mission objectives, customer needs, and technical execution. Ensuring that AI solutions are delivered securely, effectively, and with measurable business impact. You will act as a strategic advisor and hands-on problem solver, translating complex objectives into structured delivery plans and guiding cross-functional teams from discovery through deployment. As a core member of an early-stage team, you will help define how webAI delivers value at scale. Contributing directly to the company’s delivery playbook, customer success motion, and long-term growth. This role requires comfort operating in ambiguity, leading without formal authority, and working closely with senior customer stakeholders. The position requires a minimum of 25% travel.

Requirements

• 8–12 years of experience in program, delivery, or engagement leadership within AI, data, or advanced technology domains.
• Proven track record leading complex, multidisciplinary technical programs from concept to deployment.
• Strong ability to collaborate with technical experts without needing to design models, write production code, or independently architect systems.
• Exceptional structured problem-solving skills, including hypothesis-driven thinking, analysis, and synthesis into clear recommendations.
• Excellent communication skills, including crafting executive-level narratives and presenting to senior audiences.
• Demonstrated ability to thrive in ambiguity, define structure where none exists, and drive clarity among diverse stakeholders.
• Strong understanding of core AI and data concepts (e.g., machine learning, generative AI, data governance, model lifecycle) with the ability to explain them clearly to non-technical audiences.
• Solid understanding of enterprise system integration, deployment lifecycles, and commercial technology practices.
• Experience in delivery planning, risk management, and operational execution in enterprise settings.

Nice To Haves

• Broad technical literacy across AI/ML, analytics, digital infrastructure, and data systems.
• Experience working with senior leaders and navigating complex organizational environments.
• Exposure to AI-enabled transformation, analytics, or technology-driven change programs.

Responsibilities

• Own delivery for one or more strategic customer engagements, ensuring alignment to business outcomes and technical feasibility.
• Serve as the primary point of accountability for execution, translating strategic goals into actionable delivery plans.
• Lead and coordinate cross-functional teams including AI engineers, network engineers, solutions architects, and product partners.
• Interface directly with senior customer stakeholders, translating complex AI concepts into clear, actionable plans and decisions.
• Develop and manage delivery roadmaps, timelines, and resource plans across the lifecycle of an engagement.
• Lead execution from scope definition through deployment, proactively identifying and mitigating delivery risks.
• Create clarity out of ambiguity by structuring problems, aligning stakeholders, and driving decisive action.
• Support business development activities, including proposal development, client conversations, and account expansion.
• Operate across a range of enterprise environments, with preference for experience in healthcare, manufacturing, financial services, or transportation.
• Contribute to building and improving webAI’s delivery frameworks, processes, and best practices.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision benefits package.
• 401k Match
• $200/mos Health and Wellness Stipend
• $400/year Continuing Education Credit
• $500/year Function Health subscription (US-based only)
• Free parking, for in-office employees
• Unlimited Approved PTO
• Parental Leave for Eligible Employees
• Supplemental Life Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees