Solution Consultant

Mediagrif Interactive Technologies
61dRemote

About The Position

In this role, you ll be the bridge between technology and business. Are you passionate about solving complex challenges, working with innovative technologies, and supporting clients on their journey to success? As a Solution Consultant, you ll play a pivotal role in pre-sales and client engagement by identifying needs, designing tailored solutions, and demonstrating the value of our offerings. You ll collaborate closely with sales, product, and technical teams to translate business objectives into impactful technology solutions-becoming a trusted advisor for our clients. This is your opportunity to make a real impact while working at the intersection of business, innovation, and client success.

Requirements

  • 5+ years experience in Implementation, Solution Consulting, Solution Architecture, or Sales Engineering at a SaaS company.
  • Knowledge or experience in capital programming, transportation planning, project portfolio management, or related fields within the public sector.
  • Demonstrated ability to solve complex technical problems with clients and prospective clients, and translate those into scalable product configurations.
  • Excellent communication skills across business, functional, and technical audiences.
  • Experience working closely with Sales, Implementation, and Product/Engineering.
  • Familiarity with API concepts, data flows, and integration principles (enough to speak with technical teams fluently).
  • Knowledge or experience with SaaS and Cloud-Based applications.
  • Expert-level proficiency in the MS Office suite (especially Excel).
  • Strong interpersonal, verbal, and written communication skills.
  • Ability to travel as needed.
  • Authorized to work in the US-unfortunately we are not able to sponsor work visas or transfers at this time.
  • Must be physically located in one of the following states: AL, AZ, AR, CA, CO, DE, FL, GA, HI, ID, IL, IA, KS, MD, MA, MI, MN, MT, NV, NH, NJ, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI.

Nice To Haves

  • Experience with Jira/Confluence and Salesforce is a plus.
  • Public sector (state and local government) experience.

Responsibilities

  • Collaborate with Account Executives on qualified opportunities to uncover customer business objectives, pain points and project requirements.
  • Collaborate with implementation and customer support teams to develop solutions for complex use cases, acting as the SME for system configuration, developing solutions within the limits of the current system functions but working to define scope for custom development when needed.
  • Create custom demo regions leveraging our configuration and import tools.
  • Create winning sales strategies and presentations for prospects using best practices and industry expertise.
  • Present the value of our solutions through sophisticated, collaborative demos.
  • Build high-quality functional responses to RFPs and support all functional/technical activities through the sales cycle.
  • Work effectively with other parts of the organization, including Product Management and engineering to support ongoing product improvements using feedback from prospects and customers.
  • Demonstrate an understanding of client business processes through presentations, demonstrations and RFx response development.
  • Help develop reusable configuration playbooks, demo scripts, and content for contractual documents.
  • Act as a functional expert for sales directors and account executives.
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