Solution Architect

Zone & Co

117d

About The Position

We are looking for a Solution Architect to join Zone & Co and lead the design, development, and delivery of advanced software solutions across our full suite of products. In this customer-facing role, you’ll transform complex business requirements into scalable technical designs, ensuring seamless implementation in collaboration with customers and internal teams. You’ll provide technical leadership, mentor teams, and leverage your expertise in cloud technologies, financial compliance, and modern architectures to deliver secure, high-performing solutions. This is a high-impact role where you’ll drive customer success while shaping the future of Zone & Co’s product infrastructure.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field; advanced degree preferred.
• Proven experience as a Solution Architect in a SaaS organization, ideally within fintech.
• Expertise in cloud computing platforms (AWS, Azure, Google Cloud) and microservices architecture.
• Familiarity with financial regulations and compliance standards in the fintech sector.
• Advanced proficiency in SQL, SuiteScript, and complex ERP implementations, especially NetSuite.
• Strong knowledge of Order-to-Cash processes, advanced revenue management (ARM), and ASC 606/IFRS 15.
• Proficiency in RESTful APIs, containerization (Docker, Kubernetes), and saved search functionality.
• Advanced Excel skills (e.g., VLOOKUPs, pivot tables) and familiarity with project management tools (e.g., JIRA).
• Excellent communication and interpersonal skills for customer-facing and cross-functional collaboration.
• Strong analytical and critical-thinking skills with a focus on problem-solving.
• Ability to simplify complex technical issues into accessible, customer-centered solutions.
• NetSuite Certifications (Financial User, Administrator, ERP).
• Experience in consulting and project management, with a history of managing customer communications and timelines.

Responsibilities

• Design and deliver scalable solutions on ZoneBilling and related products, ensuring security, performance, and alignment with customer goals.
• Lead customer workshops and demos to define requirements, showcase capabilities, and build trusted partnerships.
• Translate business needs into technical designs, guiding teams through implementation, configuration, and best practices.
• Collaborate cross-functionally with Product, Engineering, Professional Services, and Sales to refine features, drive adoption, and support presales opportunities.
• Oversee integrations and compliance, ensuring solutions align with standards, financial regulations (ASC 606, IFRS 15), and Zone & Co best practices.
• Drive continuous improvement, optimizing performance post-deployment and evolving processes based on feedback.
• Provide hands-on support, from documentation and UAT to onboarding and training, ensuring customers achieve success with Zone & Co solutions.

Benefits

• Comprehensive benefits designed to enrich life beyond the workplace.
• Flexibility and balance as a fully remote company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees