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As a Solutions Architect at Dialpad, you will play a pivotal role in ensuring customer success and retention by providing expert consulting and guidance on technical solutions. You will be responsible for leading the deployment of Dialpad's products, assisting customers with their integration and technical needs, and delivering a world-class experience from the initial call to the final interaction. This role requires a strong problem-solving ability and a passion for helping others, making a significant impact on customer satisfaction and success.