Solution Architect

Weave • Lehi, UT

1d

About The Position

As a Solutions Architect, you will serve as a high-impact technical advisor to several internal organizations. This position is expected to lead technical discovery and architect solutions for more complex, high-value customer engagements. You will act as the bridge between sales, product, and partner teams to ensure Weave’s offerings solve unique business challenges and drive revenue growth.

Requirements

• Typically 2-4 years of experience in a technical sales, solutions architecture, or systems engineering role.
• High-level understanding of SaaS systems and advanced technical systems. This should include an understanding of networking and VOIP protocols and tools.
• Exceptional ability to present technical concepts to non-technical stakeholders.
• Proven ability to manage multiple projects and customer engagements simultaneously with minimal supervision.

Nice To Haves

• You have a knack for taking complex technical integrations or product features and explaining them in a way that makes a dental office manager or a business owner say, "I get it!"
• You don't just wait for a Slack message in #sales_support; you identify gaps in our sales enablement resources and build the video or one-pager that fixes it before anyone even asks.
• You view yourself as an extension of the Sales and Product teams, consistently providing feedback from the field to help shape our future roadmap.
• You thrive in a fast-paced environment where you might jump from a partner training call to a deep-dive technical demo within the same hour.
• You understand that "if it isn't in Seismic or the Shared Drive, it didn't happen." You take pride in keeping our internal resources organized and accurate. This would include making sure that Weavehelp is current with the products.
• You are naturally curious and stay up-to-date on our product roadmaps and industry trends without being prompted.

Responsibilities

• Actively lead technical discovery and product demonstrations in customer sales meetings, translating complex technical capabilities into clear business value.
• Design, build, and maintain a library of sophisticated sales enablement tools, including interactive walkthroughs, technical one-pagers, and specialized AE demo environments.
• Partner with Product Success Teams (PST) to provide "voice of the customer" feedback, influencing the product roadmap based on field insights.
• Support Business Development and Channel Managers by leading technical training for external partners and assisting with complex integration queries.
• Maintain critical sales documentation, such as the Integration Status Document, and leverage Salesforce/Chatter to ensure seamless handoffs to the onboarding team.
• Independently identify and execute projects that improve team efficiency, such as creating internal training modules or enhancing Weave Help Articles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees