Solution Architect

Itron • United States of America, GA

12h • Hybrid

About The Position

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. Itron Resiliency Solutions is seeking a passionate, self-motivated, and technically sophisticated Solution Architect with a strong background in SaaS solutions within the utility industry. This role provides cross-functional support to help Enterprise/Client Executives (E/CEs) effectively position and sell the Worker Safety (WS) and Emergency Planning & Response (EP&R) solution suites. The Solution Architect plays a pivotal role in shaping how Itron delivers value—by translating technical capabilities into compelling, customer-centric stories that address real-world challenges and deliver measurable benefits. Solution Architects are assigned to named accounts and serve as the solution resource to the Enterprise/Client Executive. They act as trusted advisors to functional and technical buyers, partner with Sales to lead strategic engagements (including product demonstrations, hands-on pilots, and business case workshops), and collaborate internally with Product and Delivery teams to ensure proposed offerings are technically sound and commercially aligned.

Requirements

• Bachelor’s Degree in Engineering, Computer Science, Information Systems, or a related technical field—or equivalent experience.
• 5+ years of client-facing experience in SaaS pre-sales, solution architecture, product management, or related roles within the utility industry.
• Proven ability to storyboard customer use cases and translate them into executable technical solutions with clear business value.
• Strong written and verbal communication skills, with confidence presenting to both technical and executive audiences.
• Excellent software demonstration skills that incorporate business value into solution presentations.
• Ability to travel 40–50% for customer and internal meetings.
• Work-from-home capability with no physical limitations preventing travel or meeting expectations.

Nice To Haves

• Experience with utility industry resiliency solutions, emergency planning, or worker safety technologies.
• Familiarity with SaaS integration strategies and enterprise architecture frameworks.
• Knowledge of competitive landscape and ability to articulate differentiation effectively.

Responsibilities

• Act as the Solution Owner for assigned pursuits, partnering with Enterprise and Client Executives to qualify prospects, develop deal strategies, deliver product demonstrations, lead solution workshops, and assess delivery feasibility.
• Engage with senior business and technical decision-makers to understand strategic objectives and demonstrate the value proposition of Itron Resiliency Solutions WS and EP&R offerings.
• Ensure continuity between pre-sales and delivery by confirming technical scope, integration feasibility, and solution strategy.
• Play a key role in RFP responses by drafting functional and technical answers that are accurate, clear, and compliant.
• Collaborate with Enterprise and Client Executives to create and shape new opportunities that expand solution scope and increase Total Contract Value (TCV).
• Partner with Product and Delivery teams to identify adoption-critical requirements and perform fit-gap analyses for new use cases.
• Demonstrate understanding of alternative technologies and competitor approaches to clearly articulate Itron’s differentiation.

Benefits

• This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees