The Solution Architect will play a central role in guiding customers through technical onboarding, solution design, and deployment of advanced digital engagement technologies. This position requires a mix of deep technical expertise, strategic thinking, and hands-on problem-solving to ensure seamless implementations. You will work closely with customer technical leaders, helping them translate their business goals into scalable, high-impact solutions. The role involves running workshops, driving pilots to production, resolving technical blockers, and collaborating with cross-functional teams to accelerate successful outcomes. This is an opportunity to influence customer architecture decisions while shaping long-term value and adoption.