Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. What Part Will You Play? Coordinates and/or provides technical direction and support to multiple work teams regarding work components for a product, platform, or project solving moderately complex problems of less diverse scope. Work initiatives include supporting solution design, problem resolution and management, application maintenance, project requests and system enhancements. Work initiatives pose less risk to the organization regarding impacts to other critical work streams, involve less complex system integration efforts and requires specialization of knowledge of similar components. Is the primary technical escalation point of contact for the management of project, client, and system issues that require evaluation of identifiable factors regarding similar work components. Assumes project management role and/or Subject Matter Expert and is becoming a recognized authority using experiences as a seasoned professional with a full understanding of area of specialization and resolves moderately complex issues of similar scope of work. Supports client facing meetings, joint venture discussions, vendor partnerships, client and internal development team working sessions to determine solution approaches. Interacts with a diverse range of individuals. Tracks assigned tasks for component(s) to keep on schedule. Identifies additional resource needs and advises management of need based on work prioritization. Provides the work initiative's Manager with input for status reporting. May provide technical product training or skills-based training at the departmental and division level, as required.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees