Solution Architect

Salesforce.com • Atlanta, GA

83d • $184,000 - $253,000 • Hybrid

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. The Salesforce Digital Enterprise Technology (DET) is looking for a Solution Architect in Public Sector Architecture Team. This is a key role responsible for architecting scalable solutions for sophisticated projects/problems in Sales and Revenue Business Domain with extensive solid understanding of Salesforce C360 platform, Data Cloud, Experience Cloud, Heroku, Sales Cloud, Service Cloud, Revenue Cloud, Agentforce, Tableau, MuleSoft and Slack product offerings.

Requirements

• 13+ years proven experience with preferably 6+ in salesforce solutions.
• Experience with Business Architecture methodologies.
• Experience with C360 platform, Data Cloud, Sales Cloud, Revenue Cloud, Agentforce, MuleSoft, Tableau, Slack, Heroku and cloud technologies.
• Experience with Agile Development Methodology.
• Has served as solution architect for multiple enterprise transformation implementations.
• Strong understanding and experience with object-oriented programming.
• Deep functional and business process understanding of lead to cash area.
• Proficient in ITIL.
• Familiarity with data quality management concepts.
• Experience with Security Architecture, Integration Architecture, Data Architecture.
• Advanced knowledge of Generic standards: PCI, PII, SOX, GDPR.
• Experience related to speaking at Dreamforce, customer conferences, customer meetings.
• Experience in Predictive and/or Generative AI technologies.

Nice To Haves

• Salesforce certifications preferred.
• Proficiency in software development lifecycle, code management, and release management.
• A related technical degree preferred.

Responsibilities

• Develop architecture artifacts to improve business architecture, with a focus on innovation and agility.
• Align BT strategy and planning with application development and business roadmaps.
• Provide ongoing architecture review and design support to multi-functional teams.
• Liaise with management and domain experts across the industry and within the organization to accomplish objectives.
• Specify and design solutions across business areas or systems. Evaluate and undertake impact analyses and present different design options on all major design projects and assess associated risks.
• Lead efforts for new software selection including development of RFI/RFP, review and evaluation of commercial software solutions, lead proof of concepts and development of evaluation matrix through final recommendation.
• Define, maintain, and manage architecture models, frameworks and artifacts.
• Analyze multi-functional business processes; identify alternative solutions, assess feasibility, and recommend innovative approaches via technology enablement.
• Investigate operational requirements, problems, and opportunities for multi-functional initiatives, seeking effective business solutions.
• Develop and handle expectations for communication channels and/or partner groups.
• Understand corporate data requirements/policy's, and apply data analysis, data modeling and quality assurance techniques.
• Contribute to solution scoping and effort sizing with all multi-functional teams.
• Stay informed on technology/industry trends and product roadmaps to make informed solution architecture recommendations.
• Contribute in creation of V2MOMs and reference architecture/blueprints for Enterprise Architecture.
• Handle data and artifacts in Architecture Repository for a technology domain / platform.
• Lead in creation of application rationalization plan for the technology domain / platform / IT concept.
• Contribute in creation of architecture and design principles & standards.
• Manage data and artifacts in Architecture Repository for current project/work, system/application.
• Contribute in creation of enterprise capability map and capability assessment.
• Lead Application catalog for the domain in Enterprise Application Repository.
• Collaborate with TMP to prioritize and influence planned platform upgrades and features.

Benefits

• Time off programs
• Medical, dental, vision
• Mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program

What This Job Offers

• Career Level: Senior
• Industry: Publishing Industries
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees