Solution Architect

SiteTraker • Montclair, NJ

116d

About The Position

As a Solution Architect on the Implementations team, you will have the opportunity to accompany some of the most forward-thinking companies and make a meaningful impact to the industries that they service. You will work closely with our customers to gather requirements and find creative design solutions to most effectively manage the customer's business process. You will be responsible for propelling the quality of our implementations and will get in-depth exposure to Salesforce. With a strong attention to detail and a creative mind, you will drive success by working with a strongly committed and collaborative team that is laser focused on making a difference to the customers that we work with and the world that we live in.

Requirements

• Strong attention to detail
• Creative problem-solving skills
• Experience with Salesforce configuration/development in a client-facing environment
• Understanding of database principles
• Ability to manage multiple projects simultaneously
• Analytical skills for data analysis and reporting

Nice To Haves

• Experience in the telecommunications industry
• Familiarity with Sitetracker platform
• Knowledge of Salesforce flows, workflow types, profiles vs. roles, report types, lookup vs. master-detail relationships

Responsibilities

• Lead implementations with enterprise-level customers from kickoff to go-live
• Gather requirements from customers and designing software solutions based on complex customer business processes and requirements
• Identify areas of implementation process improvements based on latest Sitetracker product features
• Utilize your strong understanding of database principles to create efficient solutions
• Organize multiple ongoing projects and able to troubleshoot issues with precise attention to detail
• Learn new tools and software and leverage them to develop thoughtful, analytical insights
• Perform analysis on customer data and build reports/dashboards based on customer specifications
• Configure/develop Salesforce in a client facing environment is preferred

What This Job Offers

• Industry: Publishing Industries
• Number of Employees: 251-500 employees