Solution Architect- (Senior Living Experience)
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About The Position
The position involves providing expert solution knowledge, recommended implementation and maintenance best practices, and process design representing the domain of expertise. The role requires engaging with clients to deliver workflow and solution design that achieves defined benefits, guiding them through current workflows, upgrades, system changes, enhancements, and ongoing system maintenance. The consultant will act as a primary resource for troubleshooting, consultation, and knowledge transfer, while cultivating and sustaining relationships with clients to ensure effective issue escalation and engagement support. Additionally, the consultant will manage client expectations and ensure project delivery aligns with engagement goals, while coaching and mentoring solution teams on recommended methodology practices.
