Solution Architect - Search (Coveo)

Airgas • Radnor, PA

30d • Hybrid

About The Position

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. Airgas is Hiring for a Solution Architect in Radnor, PA! We are looking for you ! Bachelor’s Degree Hybrid- 3 days in office No sponsorship opportunity: Candidates must be legally authorized to work in the U.S. without current or future sponsorship Recruiter: Roseanne Khachikyan / [email protected] / 424-318-0169 and Neelam Patel / [email protected] / 913-343-5762 The Search Solution Architect serves as the primary technical expert for the Coveo platform, managing its integration across the Airgas CX ecosystem. This critical role involves designing and implementing search, recommendations, and personalization strategies, which includes ensuring seamless connectivity with platforms like Salesforce and Contentful CMS. The ideal candidate must be highly skilled in search engine relevancy tuning, AI/ML models, REST APIs, and composable front-end technologies like React.js and CSS in a B2B eCommerce environment. Define and maintain integration patterns for Coveo with other CX platforms (e.g., Salesforce, Contentful) to ensure unified data flow and a consistent user experience. Provide architectural governance for Coveo integrations within the Airgas composable Experience Layer. Oversee Coveo configuration and optimization, including search components, indexing, field mapping, and source management. Design and govern the customization of relevance tuning and machine learning models, specifically utilizing Query Ranking Expressions (QRE) and Automatic Relevance Tuning. Design A/B testing and user behavior analysis, and develop reports for search and content analytics to provide actionable insights to stakeholders.

Requirements

• Bachelor’s degree in Computer Science, Management Information Systems or other relevant area.
• 3+ years of hands-on experience with Coveo (Coveo Cloud, Coveo for Salesforce, or similar) and search technologies.
• Proven experience in eCommerce search and recommendations, specifically within a B2B environment.

Nice To Haves

• Highly preferred professional certification in front-end framework

Responsibilities

• Define and maintain integration patterns for Coveo with other CX platforms (e.g., Salesforce, Contentful) to ensure unified data flow and a consistent user experience.
• Provide architectural governance for Coveo integrations within the Airgas composable Experience Layer.
• Oversee Coveo configuration and optimization, including search components, indexing, field mapping, and source management.
• Design and govern the customization of relevance tuning and machine learning models, specifically utilizing Query Ranking Expressions (QRE) and Automatic Relevance Tuning.
• Design A/B testing and user behavior analysis, and develop reports for search and content analytics to provide actionable insights to stakeholders.

Benefits

• medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees
• 401k plan with company matching funds
• tuition reimbursement
• discounted college tuition for eligible employees’ dependents
• Airgas Scholarship Program for dependent children

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level