Solution Architect- Sales Process Architecture

HPSpring, TX
$140,650 - $207,450

About The Position

Description - Job Summary The Sales Process Architecture Solution Architect partners with HP’s Seller Experience & Enablement, IT, Sales, and Analytics teams to design and evolve scalable, intuitive processes and enabling capabilities that improve how sellers work every day. This role focuses on the Lead-to-Opportunity (L2O) lifecycle and the core sales execution operating system, such as, account planning, opportunity planning, pipeline hygiene, and QBR/operating cadence. To ensure processes, tools, and workflows are aligned to seller needs, reduce friction, and increase productivity and consistency across the sales lifecycle. The Solution Architect translates business strategy and seller pain points into clear business requirements and target operating designs (process, people/roles, and policy). They partner closely with IT and enterprise architects, who own the technical solution architecture, to ensure systems and integrations enable the intended sales motions. The role serves as a verification and consultative point of view across business functions and IT by reviewing designs, validating that requirements are met, surfacing tradeoffs, and helping drive alignment to arrive at the best end-to-end solution.

Requirements

  • Bachelor’s or Graduate degree in Business, Engineering, Information Technology, Computer Science, or related discipline; or equivalent professional experience.
  • Typically 7–10 years of experience in sales operations/process design, seller enablement, business systems analysis, product ownership, or solution consulting within a global organization, with demonstrated partnership with IT teams delivering CRM and sales execution capabilities.
  • Sales Process Architecture & Operating Cadence
  • Lead-to-Opportunity (L2O) Process Design (lead qualification, routing, acceptance, creation)
  • Account Planning & Territory/Portfolio Strategy Enablement
  • Opportunity Planning, Stage Governance, and Pipeline Hygiene
  • QBR / Operating Cadence Design, KPI Definition, and Performance Insights
  • CRM Data Quality, Required Fields, and Measurement (conceptual understanding)
  • Technology Enablement (Partnering with IT)
  • CRM & Sales Enablement Platforms (functional expertise; ability to translate needs into requirements)
  • Requirements Elicitation & User Story Writing (including acceptance criteria)
  • Process-to-System Traceability (process maps to data, fields, workflows, and reporting)
  • Solution Verification & Testing Collaboration (UAT planning, test scenarios, defect triage)
  • Data Quality, Controls, and Compliance Awareness (partnering with security/privacy as needed)
  • Professional & Cross‑Org Skills
  • Executive Communication & Influence
  • Customer (Seller) Centricity
  • Systems Thinking
  • Learning Agility & Digital Fluency
  • Results Orientation & Ownership

Responsibilities

  • Sales Process Architecture & Journey Design
  • Partner with Seller Experience, Sales, Category, and IT teams to understand seller workflows, pain points, and day‑in‑the‑life journeys across roles and routes to market, with emphasis on Lead-to-Opportunity execution.
  • Translate seller and sales leader needs into standardized sales motions and process designs (e.g., lead qualification, opportunity creation, stage progression, account planning, opportunity planning) that improve clarity, reduce manual effort, and streamline execution.
  • Define and reinforce an execution operating system by embedding process guardrails, pipeline hygiene expectations, and QBR/operating cadence into seller experiences to balance simplicity, consistency, and scalability.
  • Solution Design & Systems Integration
  • Partner with IT to define and deliver process-enabling capabilities across platforms such as CRM, sales engagement/enablement tools, workflow orchestration, and analytics by providing business requirements, process/role/policy designs, and L2O definitions (data, stages, approvals, validations, and downstream impacts) to guide the technical architecture and build.
  • Collaborate on creating and maintaining functional architecture artifacts (process maps, decision flows, role/RACI, policy guardrails, data definitions, and automation rules) and translate them into user stories, acceptance criteria, and test scenarios. Validate implemented solutions through design reviews, stakeholder walkthroughs, and UAT to ensure the delivered experience meets business intent.
  • Cross‑Functional Leadership & Influence
  • Act as a trusted business process and operating-cadence advisor to Seller Experience leaders and cross‑functional partners, clearly communicating intent, requirements, tradeoffs, and expected outcomes.
  • Facilitate alignment across business functions and IT to ensure requirements, process/people/policy designs, and technical implementations converge into a cohesive end‑to‑end seller experience.
  • Present process designs, requirements, and solution options to leadership, including decision points and tradeoffs; review proposed IT designs to verify business outcomes, usability, and data integrity are achieved.
  • Transformation, Adoption & Governance
  • Contribute to Seller Experience transformation programs by defining business process standards and operating cadence, and by validating that new capabilities are designed for adoption, scale, and long‑term sustainability.
  • Support change‑management efforts by partnering with enablement and operations teams to define readiness criteria, training inputs, and adoption measures; support UAT and post‑launch feedback loops to confirm solutions work as intended and to drive iterative improvements.
  • Participate in design governance and platform roadmap discussions related to seller tools and experiences, representing business requirements and verifying alignment to agreed process, policy, data, and measurement standards.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including;
  • 4-12 weeks fully paid parental leave based on tenure
  • 13 paid holidays
  • Additional flexible paid vacation and sick leave
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service