Solution Architect- Consulting Implementations (Revenue Cycle/Clinical)

NetSmart • Overland Park, KS

39d

About The Position

Solution Architect- Consulting Implementations (Revenue Cycle/Clinical) Responsible for providing expert solution knowledge, recommended implementation and maintenance best practices, and process design representing their domain of expertise Netsmart Overview: At Netsmart, improving care delivery isn't just our aspiration, it's our passion! For more than 50 years, we've been a healthcare software company developing technology and providing services in the behavioral health, human services, and Post-Acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care. Business Solution Architect - Post-Acute Care This role is responsible for leading the design and implementation of back-office and clinical workflows across the post-acute continuum, including home health, hospice, skilled nursing, and rehabilitation services. You collaborate closely with clients to define operational workflows, recommend industry-aligned best practices, and ensure compliance with CMS and other regulatory bodies. This role requires a strong understanding of the post-acute care landscape, including value-based care models, interoperability standards, and patient-centered care delivery.

Requirements

• Bachelor's degree or equivalent relevant work experience
• At least 4 years of health care information technology implementation or consulting working experience
• At least 2 years Electronic Health Recor solution work experience
• At least 1 year of project management experience
• Ability to communicate effectively with technical, clinical and operational teams
• Ability to document and present architecture concepts, often narrowing complex ideas to a single overview
• Ability to build strong client relationships and delivering client-centric solutions
• Ability to make sense of complex, high quantity and sometimes contradictory information to effectively solve problems

Nice To Haves

• At least 2 years Netsmart EHR solution work experience

Responsibilities

• Provide expertise during client engagement to deliver workflow and solution design to achieve defined benefits.
• Responsible for guiding clients through current workflows, upgrades, system changes, enhancements, and ongoing system maintenance.
• Act as a primary consultant for the client's solution troubleshooting, consultation, and knowledge transfer
• Cultivate and sustain relationships with clients to provide appropriate escalation of issues, solution knowledge, and engagement support.
• Seek to resolve escalated problems and issues using solution knowledge and expertise during installation, operation, maintenance or testing.
• Manage client expectations and ensure project delivery meets goals of engagement.
• Coach, mentor and guide solution teams on recommended methodology practices

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 1,001-5,000 employees