Shift Paradigm-posted 3 months ago
$135,000 - $150,000/Yr
Full-time • Senior
Austin, TX
101-250 employees

The Solution Architect is a senior-level team member who plays a critical role in supporting the sales and delivery functions and establishing trusted partnerships through deep technical expertise in the Adobe ecosystem. Acting as a solution engineer, this role ensures prospects and clients receive best-in-class guidance, architecture, and solutioning across Adobe and adjacent MarTech platforms. Core to this position is the ability to maintain and leverage demo environments, support co-selling opportunities, scope complex initiatives, and translate business challenges into scalable solutions. This position is a recognized leader and mentor across the Technology & Data Services division, fostering best practices, enabling colleagues, and elevating the firm’s Adobe partnership presence.

  • Serve as a trusted pre-sales solution architect, supporting the SVP of Technology & Data Services, Partner Alliances Manager, and sales team members in new and existing business opportunities.
  • Maintain and configure demo environments and Adobe instances to showcase platform capabilities in co-selling situations with Adobe and other partners.
  • Participate in RFP/RFI responses, proposal development, and scoping sessions to ensure technical feasibility and solution accuracy.
  • Act as the technical translator during sales engagements, aligning Adobe solutions to client business outcomes.
  • Function as a subject matter expert (SME) across the Adobe Experience Cloud, with hands-on experience in Adobe Experience Platform (AEP), Real-Time CDP (RTCDP), Adobe Journey Optimizer (AJO), Adobe Customer Journey Analytics (CJA), and Adobe Marketo Engage.
  • Architect scalable, secure solutions aligned to client needs, budget, and long-term roadmap.
  • Provide direct technical consulting, producing architectural diagrams, technical recommendations, and integration strategies.
  • Support integration design with Salesforce, Dynamics, other CDPs, and broader MarTech ecosystems.
  • Engage directly with client stakeholders as a trusted technical advisor, ensuring proposed solutions align with both sales positioning and delivery execution.
  • Collaborate with Delivery Operations, PMs, and Product Owners to ensure scope and estimates are accurate and achievable.
  • Support smooth handoff from sales to delivery, ensuring requirements, risks, and dependencies are documented and communicated.
  • Mentor peers and junior team members in Adobe platform capabilities, technical best practices, and solution design approaches.
  • Contribute to the creation of enablement assets, playbooks, and reusable solution templates.
  • Champion technical credibility with Adobe and other partners, strengthening joint go-to-market motions.
  • 8+ years of marketing technology and solution architecture experience, preferably in consulting/agency environments.
  • Proven expertise across the Adobe Experience Cloud ecosystem (Marketo, AEP, RTCDP, AJO, CJA).
  • Extensive experience with sales support: demos, pre-sales engineering, solutioning, and RFP/RFI participation.
  • Strong background in integration architecture with CRMs (Salesforce, Dynamics), CDPs, and adjacent platforms.
  • Exceptional client-facing skills, with the ability to influence senior stakeholders and articulate technical concepts in business terms.
  • Track record of thought leadership, mentoring, and cross-team enablement without direct people management responsibilities.
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Short-term disability (STD) and long-term disability (LTD)
  • Life insurance and accidental death & dismemberment (AD&D)
  • Flexible Paid Time Off
  • Various other ancillary benefits and perks
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