Solid Waste Superintendent

City of Burlington, NC•Burlington, NC

26d

About The Position

The employee in this role is responsible for overseeing the operations of the Solid Waste Division in the Public Works Department. Key responsibilities include managing the collection and disposal of residential and commercial waste, recycling, and trash removal. The employee supervises staff, develops operational plans, resolves route issues, and sets goals and objectives. They handle field complaints, provide solutions, and conduct performance evaluations. Additional duties involve reviewing fleet maintenance orders, overseeing special projects, preparing budgets, and managing staff hiring and training. The position emphasizes efficient operations and customer service.

Requirements

Solid Waste Management Expertise:
In-depth knowledge of solid waste collection, disposal principles, and industry best practices.
Familiarity with Federal, State, and local regulations governing solid waste management.
Public Relations & Communication:
Strong understanding of public relations practices to effectively communicate with employees and the public.
Supervision & Team Management:
Expertise in supervision, management, and fostering teamwork among staff.
Proven ability to supervise, train, and develop staff, as well as delegate responsibilities effectively.
Demonstrated experience in managing both supervisory and non-supervisory staff.
Budgeting & Financial Management:
Extensive knowledge in operating and capital budgeting, with the ability to develop and manage these budgets for solid waste operations.
Experience in creating and applying a comprehensive solid waste business plan.
Employment Law & Compliance:
Thorough understanding of federal and state employment laws such as the Equal Pay Act, Equal Employment Opportunity Act, and Fair Labor Standards Act.
Ability to apply employment-related laws in the workplace to ensure compliance and fair practices.
Technical Skills:
Skilled in interpreting sketches, diagrams, and repair charts for operational tasks and projects.
Analytical & Reporting Abilities:
Capable of gathering, reviewing materials, and analyzing findings to prepare detailed written and oral reports with actionable recommendations.
Interpersonal & Collaborative Skills:
Strong ability to establish and maintain effective working relationships with city staff, government officials, contractors, and the general public.
Bachelor's Degree in Business Administration, Engineering or other related field and 7 years of extensive practical and supervisory experience in the management of solid waste work crews, or an equivalent combination of education and experience.

Responsibilities

Personnel Management & Development:
Interviews, hires, trains, and evaluates personnel; approves leave and time records.
Makes recommendations to management for employee recognition, pay increases, promotions, and disciplinary actions.
Interprets and enforces City policies, guidelines, and directives.
Operations & Service Coordination:
Develops service schedules and routes for street sweeping and solid waste collections.
Compiles and audits reports on tonnage collected, recycling, and landfill charges; authorizes payments.
Investigates traffic accidents involving solid waste crews and compiles detailed reports.
Budget & Financial Oversight:
Develops and administers annual operating and capital budgets; authorizes expenditures.
Performs feasibility studies and prepares cost analyses for new service areas resulting from annexations.
Recommends capital improvement needs and anticipates future needs and costs.
Equipment & Maintenance Planning:
Coordinates vehicle services with the garage and develops multi-year plans for equipment replacement and maintenance.
Public Relations & Customer Service:
Receives and resolves public service complaints, providing corrective measures and explanations of service protocols.
Attends community meetings to discuss and promote solid waste policies and procedures.
Safety & Compliance:
Develops and implements safety training programs, investigates accidents, and ensures proper handling of hazardous waste.
Provides solutions to inquiries and complaints from citizens and staff, ensuring effective resolution.
Miscellaneous:
Performs related duties as required.