Solar Service Technician

Freedom Solar Power•Austin, TX

28d

About The Position

In this role, you will be the technical expert to resolve concerns related to solar installations onsite. This role will be responsible for troubleshooting, diagnosing, and repairing Residential and Commercial Photovoltaic, Storage, and Off-Grid systems/ Level of Supervision Required: General

Requirements

Prior solar installation experience.
Valid Apprentice Electrician license Required.
OSHA 10 Required.
Valid Driverâs License required; willingness to travel regionally frequently.
Must be able to withstand heights, climb ladders, being outdoors for long periods in hot and cool climates.
Knowledge of local electrical codes.
Knowledge of residential PV design and components.
Thorough understanding of residential AC (MicroInverters) and DC (String & Optimizer) PV systems.
Must have a thorough understanding of residential electrical systems, and components, and how to work safely around residential electrical components.
Ability to work alone and with teams in a safe manner.
Ability to learn new technical skills and diagnostic/troubleshooting processes.

Responsibilities

Responds to service calls from dispatch on behalf of customers with solar system issues.
Troubleshoots, diagnoses, and repairs Solar, Storage, and Off-Grid systems.
May get on roofs to physically remove, replace, or repair solar panels.
Provide exceptional customer service experience to homeowners.
Communicates findings and follows procedures to the manager.
Completes necessary paperwork, timekeeping, and inventory processing for all service calls.
Collects payment for services rendered and potentially upsells customers in the field.
Complete the jobs disposition form after every service call.
Assist with other duties as assigned by Service Operations Manager.