Solar Service Tech

Positive Energy Solar•Santa Fe, NM

About The Position

Join our Positive Energy Service Team in their quest to keep the solar systems of northern NM up and running and generating clean energy. We are looking for an entry-level service technician. If you enjoy solving complex problems, troubleshooting electrical and solar equipment, and working in a collaborative team environment, this could be the perfect career for you. This full time position reports to the Service Manager and generally works Monday - Thursday with some flexibility in the hours. Positive Energy is an employee owned company, where you can work for YOUR company and share in the profits.

Requirements

Excellent communication skills
Computer skills
Highly Organized
Able to pass a background check
Maintain a valid driver's license, clean driving record, and insurance
Furnish your own basic set of electrical tools

Nice To Haves

1-3 years of experience installing with a good foundation of all aspects related to solar systems
NEC Code knowledge
Residential Journeyman's License or eligible to sit for the ER1J exam within one year of hire
Education: Associates degree in electronics, PV, or electrical trades
NABCEP Installer Certification
Commercial Journeyman electrician license

Responsibilities

Work safely and efficiently
Troubleshoot electrical equipment and solar equipment
Maintain updated Case Records in software program (NetSuite)
Set up data monitoring
Provide feedback to the Field Manager on quality issues identified on installations.
Prompt response to new service cases by coordinating with Case Manager and Customer
Provide result updates on Service Cases to Service Manager
Coordinate with the Warehouse Team on equipment returns and or replacements.
Coordinate Service Calls in an efficient manner based on locations
Maintain stock on the service truck and ensure it is always clean, serviceable and organized.
Plan materials needed for service calls; identify new products to solve technical issues.
Job duties may vary as necessary to best support the business.
Travel to job sites required.