Solar Service Coordinator

Trinity SolarMuhlenberg Township, PA
7d

About The Position

Great at keeping things organized and solving problems on the fly? Join our team as a Solar Service Coordinator and play a key role in ensuring solar systems are serviced efficiently and customers stay informed every step of the way. This is a fast-paced, coordination-focused role where you’ll schedule service appointments, support field technicians, and help resolve issues to keep systems running at peak performance. If you’re detail-oriented, proactive, and thrive in a dynamic environment, this is the role for you.

Requirements

  • Experience in customer service, scheduling, dispatch, or operations coordination
  • Strong organizational and time management skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong communication and problem-solving skills
  • Attention to detail and accuracy
  • Proficiency in Microsoft Office and CRM systems (Salesforce a plus)

Responsibilities

  • Schedule and coordinate service appointments for solar systems.
  • Communicate with customers to confirm appointments and provide updates.
  • Support field technicians with scheduling, routing, and job details.
  • Track service requests and ensure timely resolution.
  • Coordinate parts, equipment, and follow-ups for service work.
  • Manage incoming service inquiries via phone and email.
  • Maintain accurate records in CRM and internal systems.
  • Work cross-functionally to resolve service issues and improve processes.

Benefits

  • Stable, full-time role in the growing solar industry ☀️
  • Opportunity to build operations and coordination experience
  • Work closely with field teams and customers
  • Play a key role in maintaining system performance and customer satisfaction
  • Career growth opportunities within operations
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