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This position is within the IDEXX Veterinary Software division, known for developing groundbreaking products in the veterinary field. Veterinarians and their teams depend on Software Trainers (ST) to guide them in utilizing these software solutions effectively and to resolve technical issues that arise. We are seeking individuals, like you, who excel in communication, possess strong organizational skills, and approach every customer interaction with empathy and a spirit of teamwork. In your role as an Software Trainer, you will collaborate closely with other IDEXX teams to formulate strategies that sustain our Customer Accounts, emphasizing education and tailored customer-centric solutions. Your responsibilities will include implementing and providing training to the practice staff on effectively utilizing the IDEXX Practice Management Systems. Additionally, you will support customer needs post-implementation to enhance and optimize their use of the software solutions. As a member of the field team, you will operate and travel from a home office. You will leverage various programs to organize and plan your customer visits, allowing you to act as a genuine IDEXX Ambassador and be regarded by your customers as a reliable advisor. You are responsible for managing your schedule in alignment with your customers' unique characteristics and needs, while also focusing on your professional growth and development. Occasionally, you will need to modify your schedule to meet customer demands, including visits to emergency practices during late-night hours.
